Question about Computers & Internet

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Don't remember ordering one so cancel and return money to my account

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  • owllvrnana Feb 02, 2010

    I called 877 231 2803 to cancel an order that I don't remember ordering but $99.95 was removed from my account. The lady who finally answered the phone gave me the email of support@disasteraidkit.com and u would help me cancel. Is this some kind of scam?

  • owllvrnana Feb 02, 2010

    I have tried numerous times to go into the email you gave me and it won't let me into it. If I call they will tell me to go to the email that I will be given which is what you gave me. next suggestion....

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  • 8,619 Answers

Hi

Thanks for using FixYa. It seems that you ordered something and want to cancel & get the money returned, please let us know what exactly you are looking for as FixYa is not into selling anything. Please elaborate your question and revert for further assistance.

Thanks Rylee

Posted on Feb 02, 2010

  • Rylee Smith
    Rylee Smith Feb 02, 2010

    It appears to be a website wherein you can order Disaster Aid Kit and there contact information is as follows:


    Disaster Aid Kit
    4220 San Fernando Rd
    Glendale, CA 91204


    In order to serve you as quickly as possible please email support at:support@disasteraidkit.com.

    Toll Free: (877) 231-2803





    May be you might have entered your account details by mistake and they provided you with something, the only way to get the money back will be to email them or call them or may be if you live in CA. Please do accept the solution if the issue is resolved or else revert for further assistance.




    Thanks
    Rylee


  • Rylee Smith
    Rylee Smith Feb 02, 2010

    First thing its not FixYa who has charged you anything and secondly you dont need to go into the mail its just that you have to write down your issue and send a email at the address that was given to you. There is nothing else that can be done apart from calling that no# again and speaking to a senior over there.




    Thanks
    Rylee

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    This is from the PayPal Website:

    You can cancel only unclaimed payments. If the payment is complete, you can contact the person who received the payment and request a refund.

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    • If you paid with a credit card, it can take up to 30 days for a refund to appear on your card statement.
    If you want to request a refund for a completed payment, here's how to find a seller's contact information:
    1. Log in to your PayPal account.
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    Hi,

    If you used PayPal to purchase an item and you wish to request a refund, you will need to log in to PayPal to do this. You can click here for the website.

    You can only cancel your transaction if the recipient has not claimed the money. To request a refund, you'll need to contact the recipient of the payment.

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