Question about Acer Aspire 5500 5570-2609 Laptop

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Aspire 6920g with optirac BD rom 5500, since i upgraded to win7 from vista, it wont play blu rays anymore, wont even recognise the blu ray in the drive, but plays dvds and cds still!!! I have tried using windvd 9 and other programmes to run blueays, but still nothing! help please.

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  • shakazulubb Feb 02, 2010

    done the drivers and firmware, still not helping

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Its a firmware problem, im really struggling to find a replacement, but basically the sony optiarc BC-5500A is a discontinued model, and on the sony website, it gives u a firmware download, but its not an up to date one, im having problems installing it, http://www.sony-optiarc.eu/supportservice/downloads/bluraydrivesnotebooks/bc5500a.html
i hope it helps, but i dont kno if u need another version for Windows 7, cus as soon as i put it on i had the same problem as you.

Posted on Feb 17, 2010

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Check your drives manufacturer may be a need to update drivers or new firmware

Posted on Feb 02, 2010

  • simon fitzner
    simon fitzner Feb 02, 2010

    i would contact acer and see if its a know issue.. seems strange how it will not read blu ray but will read others especially going from working in vista as win 7 is ame platform just more optimized...

    Sorry can't be much help but acer should know if its a compatibility issue with this drive....


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