Question about Leisure HOMEPRIDE Electric Fireplace Heater w/ Remote

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We have just bought a home with a marco gas fireplace. the model number is 7928638. The serial number is 651326. It does not have a pilot light and it has a break in the line. We would like to get it fixed. The home is in Knoxville. Tn. Where can I find service ? Lucy

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Most heating and Cooling Companies will do this.
Find a Company that is more into new house construction and you might find the right company

Posted on Feb 02, 2010

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Where is the thermocuple on my marco gas fireplace


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I need a manual for my marco indoor fireplace model#792775D because i am trying to light it


try a long match .if it lights ,dig deeper into the ignitor

Nov 17, 2015 | Home

1 Answer

I have a marco 36" standing pilot natural gas fireplace. Model is either 794015C or 794019C. It has bi fold doors. I don't know if i need to have doors open or closed during operation, or if it matters...


Small lava rock on bottom (can be bought where you buy gas grills, fireplaces and their parts. The embers at a fireplace shop. Doors open when using and closed when not. If doors are closed while fireplace is being used, they get extremely hot and may burn someone not expecting them to be hot.

Jan 18, 2015 | Home

1 Answer

I have a Marco gas fireplace model# 794019C. It is the millivolt pilot generator type. I first changed the thermopile and cleaned the spark ignitor to get it to light. I have checked continuity and...


Mike, I suspect that the problem you're having is not related to the new Thermoplie (Pilot Generator) you installed. Its with the Thermocouple. The clue was "Some of the time its hard to keep the pilot light lit". The Thermopile controls the opening and closing of the gas valve, when the wall switch is turned ON/OFF. The Thermocouple, is what keeps the gas valve open and pilot light lit all the time. If there's no flame heat on the Thermocouple, it closes the gas valve. Rather than replace it, you can try polishing it with some very fine sand paper, then wipe the tip with a cotton ball soaked in alcohol. If the Thermocouple is really pitted, don't attempt this. Just replace it. If you do replace it, when you make the connection to the gas control valve, finger tighten the nut, then tighten only 1/4 turn more with the appropriately sized wrench.

By the way, MARCO is no longer in business as MARCO Fireplace. It was purchased by Lennox Hearth, a division of Lennox Heating. And your model firsplace is no longer manufactured. If you continue to have problems with it contact Angie Parrish at Lennox via email angie.parish@lennoxhp.com.

Hope this helped you solve the problem. Please be kind enough to rate my response to you. Thanks and have a good day!

Mar 25, 2011 | Heating & Cooling

1 Answer

Marco gas fireplace, pilot comes on, fireplace fires up, after one minute the whole system shuts off. Why does it shut off after a minute?


Hi check pilot is clean , check the volts from the powerphile should be 300 to 500 mille volts ,seeif pilot flame is playing on powerphile

Mar 02, 2010 | Leisure HOMEPRIDE Electric Fireplace...

1 Answer

I recently bought a house w/ a Marco gas fireplace. There is no owners manual and the company has gone out of business. I have never used a gas fireplace, so I have no experience w/ this. It has a direct...


Hi the key turns the gas on there is a arrow saying on /off turn to on .

remove front panel should lift up then down look for large metal plate should have lighting instrutions on them?
if not you will see a gas valve 1 maybe 2 black knobs look for the one with off pilot on , look for small knob red or black this the spark igniton , okay turn first knob to pilot and press in and hold in depress spark knob keep doing this untill pilotlights there might be air in the line so this might take time , when the pilot lights HOLD BUTTON IN STILL for 30 secs then release turn knob to on pilot should stay on if not do again , if stays on turn up thermosat if fitted or turn power on at switch you will have to find that will be near fireplace the other black knob turn sthe flame up and down hope this helps

Feb 09, 2010 | Leisure HOMEPRIDE Electric Fireplace...

1 Answer

Marco fireplace Model 794 cant light the pilot


the valve handle is on when the handle is in line with valve body, off when crossed...are you pushing in on the pilot gas valve under unit? if not.. open bottom panel.. turn knob to pilot..push and hold down while sparking..if pilot lights continue to hold for about 60 secounds.. then release knob and turn to on! Also FYI... these units have a vent recall on them! please go to google and type in your heater, then model #

Mar 25, 2009 | Leisure HOMEPRIDE Electric Fireplace...

1 Answer

Marco gas fireplace shuts off


This an easy fix. What you must do is remove the dust from the pilot safety. I use rust buster from ace hardware to gently flush the hole. If ther is no hole just shoot a tiny drop or 2 into the pilot burner where the flame comes out. Blow it out (I use a piece of tubing). The problem is the dust drops the pilot flame to a point where it won't heat the thermocouple hot enough to jold the magnet and after 30 minutes she quits. THIS is a picture of where to clean the ODS pilots in your rig.

Oct 19, 2008 | Leisure HOMEPRIDE Electric Fireplace...

9 Answers

Marco gas firplace


I have a Model 792864B. Before you attempt to light the pilot light - make sure that any wall control switch or remote control for the fireplace is in the off position. Locate the gas supply line. There should be a gas supply valve to turn on the gas supply. The valve is usually painted a different color than the supply line like blue, green or yellow. Open the valve by pivoting the handle to be parallel to the gas line, usually counter-clockwise. When it is closed it is at a 90 degree angle from the supply line. Locate the pilot light assembly - this is the pilot light. There should also be a red or black ignitor button and a black or green valve control knob with the words "on" "off" and "pilot" on it. It may be located inside a black box, mine is marked heatolator, that has a lift off top. Lift off the top of the box. Push in the valve control knob and turn it until the word "pilot" is in line with the arrow (my arrow is red) or indicator line. While pressing and holding in the valve control knob - it presses in about 1/4", press the red or black ignitor button repeatedly (once per second) until the pilot ignites. Once the pilot is lit, continue to hold the valve knob in for about 30 seconds and then slowly release. The pilot should remain lit. If it remains lit, press in and turn the valve control knob to the "on" position. The on/off wall or remote control switch should now light your fireplace. If the pilot doesn't ignite, turn off gas supply valve, wait about 5 minutes and try it again.

Nov 20, 2007 | Leisure HOMEPRIDE Electric Fireplace...

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