Question about Dell PowerVault 110T DLT VS160 DLT Tape Drive

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Lights flashing, tape won't eject

All 3 lights on the front of the drive are flashing. I've pressed and held the eject button to eject the tape. The green light is flashing, but tape is not ejecting.

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  • Anonymous Mar 03, 2008

    I have the same problem with my powervault 110t (2 1/2 yrs old). The only way I can get the tape out sometimes is to turn it off and turn on again a few times. Can't seem to run a complete backup.

  • gruetter May 15, 2008

    Same Problem: Tape does not eject. Rebooting the server and reset the Drive didn't help.

  • dannyprice Jul 01, 2008

    Same here. I removed the drive and opened the cover and can see that the tape is still pulled out of the cartridge and in the drive so I would not expect it to eject until pulling all the tape back into the cartridge. The tape is not mangled and all the moving parts that I can move manually seem to move freely so I don't know what the problem is. Maybe when I put it back in, it will work (hate those kind of fixes). Think I'm going to switch from tape to external hard drives.

  • Anonymous Jan 27, 2009

    I have the same problem, hope this helps!

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5 Suggested Answers

SOURCE: My Drive will not eject the tape

I waited about 5 minutes and ejected the tape. It works.
Thanks for tips.

Posted on May 02, 2008

Kidyubyub
  • 143 Answers

SOURCE: Tape eject from drive

Hi. This is from Dells site regarding automatic ejection of tape once inserted:

The PowerVault 110T DLT VS160 Tape drive reads and writes DLTtape VS1 cartridges. The PowerVault 110T DLT VS160 Tape drive can read - but not write - DLTtape™ IV cartridges written using the DLT1/VS80 format. NOTE: The PowerVault 110T DLT VS160 Tape drive automatically ejects any other cartridge types and any cartridges whose format it cannot read. Make sure all cartridges that you want to use for writing are DLTtape VS1 cartridges.


Perhaps your cartridge is improperly formatted or is of the incorrect type?

Posted on May 23, 2008

  • 72 Answers

SOURCE: Tape not ejecting from drive after 60 secs pressing eject button

can you detail the model No or compaq spares No for the drive - the clicking makes it sound to me like a DAT but unable to proceed without more info.

If it is a DAT (compaq used both Sony and HP mechs) try disconnecting the scsi cable from the scsi card, rebooting the drive and trying again.

If that doesnt work try a 00pt screwdriver in the manual eject point of the drive and unload manually (about 1000 turns!)

Failing that try www.tape-drive-repair.com as they are pretty good price wise for a repair / exchange

Posted on Aug 24, 2009

Nubar
  • 51 Answers

SOURCE: I have a tape stuck in my drive and I can't eject

The only option for you is to remove the tape drive from your server, open it, and manually eject the tape that is stuck. This is not easy to do. Maybe it would be better if you remove the tape drive from the server and take it to a repair centre.

Posted on Oct 27, 2009

  • 24 Answers

SOURCE: tape won't eject

Soft power the unit down and very carefully unscrew the cover. The greatest care must be when taking the tape out so that you don't bend the unit.

Consider blowing it out to get rid of dust and it very likely has a problem that will require service. My quantum px502 had a stuck tape and I took the cover off but the picker was already off track - $700 to fix that and replace a sensor.

Consider a maintenance contract as on visit to the repair shop will cost hundreds of dollars.  And, if you get the tape out another will likely stick soon.  So service will be necessary.



Posted on Jan 23, 2010

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in the manual should be something like this:

Manually Removing a Tape Cartridge
If problem-determination procedures identify the tape drive as the source of the problem and you are unable to eject the tape cartridge using the eject button, reset the drive to recover the cartridge:
Press and hold the eject button for 10 seconds, then release.
The status light turns amber and the drive starts through its hardware test process.
When the hardware test completes, the status light turns green.
If a cartridge is in the drive the status light flashes green until the cartridge is rewound.
The status light turns solid green when the rewind is complete and the tape drive is ready.

Although it is from an older LTO version, it must work on the newer versions too.

I also did remove tapes, if nothing worked, but it is to much to tell and show here.
NOTE: Allow at least 10 minutes for the rewind process to complete.

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can you detail the model No or compaq spares No for the drive - the clicking makes it sound to me like a DAT but unable to proceed without more info.

If it is a DAT (compaq used both Sony and HP mechs) try disconnecting the scsi cable from the scsi card, rebooting the drive and trying again.

If that doesnt work try a 00pt screwdriver in the manual eject point of the drive and unload manually (about 1000 turns!)

Failing that try www.tape-drive-repair.com as they are pretty good price wise for a repair / exchange

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You make sure that you still have the drivers for drive, you can download a driver fro th dell website. If that doesn't work you may want o recheck that Tape drive, it may need to be replace.

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This is a hardware fault with the drive (Quite common) The drive needs to be properly repaired (Main PCB Fault)

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It sounds like your first drive is defiantly shot. The second one suggests the drive has failed as well. You should be able to eject the tape manually using a long piece of steel. Such as a paper clip.

Taken from the manual
If all the right side or left side lights flash on the front panel:
There is a fault with the drive.
1 Try turning the power switch on the drive off and then on again.
2 If the problem persists, call for service.

So your sorda up a creek. Can i suggest moving to HDD backup system? They are ultra cheap, reliable, and much faster than Tape backup systems.

Alternativly if you have data you need to recover, you can purchase new (used) drives off ebay for about $200

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