Question about Dell 1710n Laser Printer

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Hi there the Dell 1720dn printer is offline. Resolve this problem. Port that its connected to is absolutely fine

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  • sebi777 Feb 02, 2010

    this printer is on Server. So we cannot shut down the server to then restart it. Also I don't find the tab that say " Use printer Online " when I right click on the printer. Please assist

  • sebi777 Feb 02, 2010

    Also where can you locate the online button on the printer ?

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2 Answers

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Try to check the connection between your printer and your computer, may be the cable is not completely damaged, If there is no problem in it, reinstall your printer drivers, also check its compatibility with your windows edition

Posted on Feb 03, 2010

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Hi
Check your printer connections.
Go to printer folder and clean all pending jobs.
Turn off your printer, Turn off your computer then Turn on your computer and Turn on your printer

Check the status for the printer must be "ready" (at the printer folder)
If not replace the printer cable.
If the problem still remains, uninstall and reinstall the printer.

If you're still having trouble after that, try sending something to your printer to print and when you see the printer icon pop up in your taskbar, double click on it. Then go to the File menu and make sure the option of "Work Offline" is unchecked.
However right clicking on that printer icon and clicking the choice that says "Set printer online” can also work. Or, there may be an actual button on your printer that can help you get it connected again. If your printer has one, it will say something like "Online" and you can press that button to reconnect your printer so that it will print once again. Now not all printers have that type of button but if your printer does have that button, it's an easy fix for this type of problem.

Thanks for contacting fixya.com

Posted on Feb 02, 2010

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Posted on Jan 02, 2017

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2 Answers

HOW TO FIX...PRINTER IS OFFLINE BUT IT IS ON...WE ARE UNABLE TO PRINT.


If you are getting a status message as the printer is offline on your pc,and afterward you can't ready to print the reports.
Steps to Resolve the Printer Offline Issue:
Step 1:
At first, you need to check your network through the HP Scan Doctor which encourages you to discover and fix the printing issues.
Steps To Run the HP Scan Doctor
    •Open the HP Scan Doctor tool by double tapping the symbol.
    •Start- - >Select your printer- - > Fix Printing
    •Then the list of issues displayed on the screen as result.
    •If the tool shows the white checkmarks at that point there is no issue.
    •If the tool shows the white wrench then the issues are found and repaired
    •If the tool shows the yellow shout point then the issues are found however that can't be solved or skipped.
    •If the device shows the red stamp then you have to take after the on-screen guidelines to determine the issues.
    Step 2:
      Set Your Printer as Default Printer
      •Search your gadget on your PC and select your printer and uncheck the Pause Printing and Use Printer Offline

printer offline-5vig2z1inj4jln452vxo5zul-5-0.png
    •If you can capable print implies your printer is online.
    Officejet 4650 keeps going offline then proceeds with following step Step 3:
    Check Whether You Connect With Correct Port
      •Go to printer- - > Printer Properties - >Port
      •For USB association utilize USB or DOT4
      •For Network Connection use WSD, organize, Standard TCP/IP Port Step 4:
      •Update the printer firmware which may resolve your issues

      Step 5:
      •Manually connect the wired or wireless connection
      Step 6:
        •For network connection just you have to add the second printer to your Windows.
        •Select your printer - > Properties - >Add Port - > Standard TCP/IP Port - > Next port
        •Now you can ready to print implies stop the troubleshooting. Still get the same issue mean you need to connect the printer customer support via +1-800-836-3987

Jan 08, 2016 | Office Equipment & Supplies

1 Answer

Dell1720 laser printer is offline and cant get it online


If you mean it shows "offline" in Windows, you can sometimes just uncheck that checkmark from the properties menu and it comes online. This happens if the printer experiences a problem. The computer has no way of knowing that you fixed the problem so you have to tell it that you fixed the problem.
If you are talking about the printer not being online (the actual hardware) you can try clicking on the "reset dell printer" icon in windows. You may need to download this utility from dell.com.

Aug 29, 2011 | Dell 1720dn Laser Printer

2 Answers

PRINTER GOES OFFLINE


cheak printer connection is proper & paper setting is proper then still printer is offline may be a problem of sensor or datacable give me a status reply

Apr 19, 2011 | Dell 1815dn All-In-One Laser Printer

1 Answer

1720dn Laser Printer: printer offline. unable to set online....


I Open my browser....I signed in to my router as administrator ....
Mine is 192.168.1.1 ....
I went to status in my router ....
Then to local network ....
Then to DHCP Clients Table ....
This is how I found what printer address the was.... Then I typed the printer ip address into my browser
Mine happened to be 192.168.1.105 ....
Yours will probably be different....That got me to the 1720dn printer menu ....I clicked on Configuration ....
I clicked on Print Server Settings
I clicked on TCP/IP
I clicked on Set static IP address.
I changed IP address from 192.168.1.105 To 192.168.1.125
and Submit....Now you can get to the printer menu at 192.168.1.125

Go to run....
Printers & Faxes
Right click on Dell laser printer 1720dn
Properties. Ports ....
Add port ....
Double click on Dell Enhanced TCP/IP ....
I named the port My dell laser 1720 dn....Where it said enter a single IP address or host name I entered the new address 192.168.1.125
the clicked OK ....

Right click on Dell laser printer 1720dn
Properties....Ports
Choose your new port ....

May 06, 2010 | Dell 1720dn Laser Printer

1 Answer

Lost ip/connection on Dell 1720dn


try resetting the "print spooler"
  1. start
  2. control panel
  3. admin. tools
  4. computer management
  5. services and applications
  6. services
  7. scroll down till you see "print spooler"
  8. left click once
  9. "restart"

Jan 06, 2010 | Dell 1720dn Laser Printer

2 Answers

My Dell 1720dn constantly has paper jams. A


I am having the same problem, did this get resolved?

Dec 02, 2009 | Dell 1720dn Laser Printer

1 Answer

I get an error message saying the printer is offline. It is connected through a router wich is broadcasting fine.


Hi

To resolve the issue which says "Printer Offline" we need to Add a Port.

So I request you to perform below steps.

1. Print a network configuration page from the printer front panel.
A. Press the Setup button.
B. Press the arrow buttons to select Network and then press OK .
C. Press the arrow buttons to select Print Network Configuration Page and then press OK. The Network Configuration Page prints.

2. Note the IP address on the printer.
3. Please open the printers folder located in the control panel
4. Right click on the icon and select properties
5. Select ports tab and click on create new Port button.
6. Select the Ports tab, and then click Add Port. Select the standard TCP/IP Port and create a new port. Type the IP address of the Printer and proceed with the onscreen instructions.

Now try printing.

I am sure this will resolve the issue.

Thanks,

Roger

Oct 10, 2009 | HP Photosmart C6280 Printer

1 Answer

I am not able to change ip on my Dell 1720dn


I did a forced reset to default... Open the front panel, hold down the green and orange buttons, turn on the printer. Wait as the lights cycle until the error light remains on, then close the front panel. A new config page will print, and then you will be able to connect to the printer using the new DHCP address that has been assigned.

Oct 07, 2009 | Dell 1720dn Laser Printer

1 Answer

Dell Printer 1720dn - Unable to reset drum counter..


"Press & hold the cancel button untill all lights start flashing in a sequence and then i release the button and close the front cover." "DO NOT release the button, but continue to hold down it while you close the front cover.

Printer offline: Right click on your printer in the "Printers and Faxes" folder and "UN Check" use printer off line,

May 11, 2009 | Dell 1720dn Laser Printer

3 Answers

Dell 1720dn Error and Toner light on


After replacing the drum unit you have to tell the printer that you've done it(it's not smart enough to figure it out itself). Have the front door open and press and hold the Cancel button on the printer until all lights flash in sequence then let go. Then close door and try.

Apr 09, 2008 | Dell 1720dn Laser Printer

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