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My Russell Hobbs microwave will not generate heat

My Russell Hobbs microwave will not generate any heat. Lights and turntable appear OK however no heat.
Model number HOBSMS21?

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If everything else is normal, the trouble may be a failed magnetron tube (the microwave source), problems on the control circuit board, or parts in the tube power circuit that are bad. It's also possible a door switch can be at fault, but this usually keeps something else (fan, turntable or light, most often) from running as well.

Microwave servicing is best left to professionals. There are potentially deadly voltages present, and a chance of microwave leakage if repairs aren't done correctly. Take the oven to a shop for an estimate, or just consider replacing it if it isn't a built-in, an over the range unit or a high-end countertop model.

Posted on Feb 02, 2010

  • Sandra Thomson
    Sandra Thomson May 03, 2014

    It was helpful, but I am disappointed as my oven is only 14 months old and not used very often as I am on my own

  • Zirk Jansen
    Zirk Jansen Jun 29, 2014

    I was under the impression that Russel Hobbs are one of the better brands. I experienced the same problem with my unit failing after only 13 months. Very disappointing if you consider what you pay for their products.

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Same mine stopped heating today it's only been 15 months.

Posted on Oct 11, 2014

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Have lost instructions for russell hobbs oven/microwave model no RHM20105-H serial no 0133100063


I think this the manual your looking for. That 5 is the model appears to be a S instead. Roll your mouse over the large black rectangle for pop-up download menu.

Russell Hobbs Microwave Oven User Manual ManualsOnline com

Dec 24, 2014 | Russell Hobbs Microwave Ovens

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My russell hobbs microwave model number RHMO100 every time I shut the door of the microwave the light turns on the turntable starts rotating and it sounds like it is on and cooking


If it is under warranty, get it sent in for repair. If not, and if it is an inexpensive model, replace it. The computer module is gone...

Jun 07, 2014 | Microwave Ovens

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I am looking to buy a sandwich maker like the 17936 and set it on timer for the morning so they are ready for when I wake up and go to work - does this russell hobbs model heat up and then stop heating...


Here are a few links to some information about the Russell Hobbs Model 17936 Sandwich Maker:


http://www.amazon.co.uk/Russell-Hobbs-17936-Sandwich-Maker/dp/B002MRS1NM


http://www.reevoo.com/p/russell-hobbs-2-sandwich-maker


http://www.sonicdirect.co.uk/catalogue--iID--5785--russell-hobbs-17936-2-slice-sandwich-toaster-in-brushed-stainless-steel.php


I don't think you will find a small sandwich maker with the type of automatic timer you are describing. Most full size digital ovens have that function, but very few smaller units like the 17936.

Also, would it not be a bit impractical to leave a sandwich with perishable toppings in the machine overnight in order for it to begin cooking in the morning? Any kind of meat product left out overnight unrefrigerated may become dangerously contaminated and spoil.

For all the time these machines take to heat up, you might as well just get up 5 minutes earlier in the morning and prepare your sandwich then.

Good luck though either way.

Jun 14, 2011 | Microwave Ovens

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Russell Hobbs Microwave ,it heats the food but it does not turn round.


If the oven is STILL heating, but the carousel isn't turning, the symptoms you describe are commonly attributed to a turntable motor that has worn out and may need to be replaced. The motor is attached to the center plastic piece (called a turntable shaft, turntable ring or coupler) under the middle of the glass tray. The following link explains how to access and replace the motor:

http://www.fixya.com/support/r3555716-replacing_a_turntable_motor_on_a_microwa

This is a very simple repair, that usually is not expensive. The price will be determined by the model and manufacturer. This repair can also be performed on an over the range model microwave oven WITHOUT uninstalling it.

You can refer to any of the following websites for comparison:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

The first three sites listed have helpful exploded view diagrams to assist you with locating and properly identifying the part(s) you may need.

The average price for a motor is usually about $25 to $45 (U.S. Dollars). If your model number is not listed at all the sites, you may also try these sites that carry the Russell Hobbs brand parts:
http://www.russell-hobbs.com/parts.shtml http://www.directpartsandproducts.com/index.php NOTE: Even though the carousel may not be turning, you can still use the microwave while awaiting parts. You will need to physically rotate whatever you are heating about midway through the cook time to ensure even heating. Early model microwave ovens were not equipped with a rotating carousel and this was the common procedure.

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Looking for a manual for a Russell Hobbs 2103 Microwave


There doesn't appear to be a 2103 model, perhaps your model is a 2013 ?

Here is the webpage of the manual:

http://www.russellhobbs.co.uk/pdf/product_393_rhm2013_ib.pdf

Hope this helps!

Mar 21, 2011 | Russell Hobbs Microwave Ovens

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Microwave Instruction Leaflet


go to Sears parts (as in the store) they will need your model number but they can get you a manual for it!

Dec 07, 2008 | Microwave Ovens

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Russell hobbs microwave turntable wont turn


Is there an option via the Help or Custom Help to turn the turntable off and off?

This feature is common in over the range models.

Otherwise, it may be a bad motor.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven, as you're looking up from the stove top.

Please write back with your model number if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

May 20, 2008 | Microwave Ovens

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