Question about SanDisk Sansa e250 MP3 Player

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Mp3 player froze when plugged into pc. screen is blank but lit. is charged. what do i do?

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  • 593 Answers

Make sure the player is fully charged.

  • 1. Connect the player to your computer.
  • 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode,
  • 1. Turn device OFF.
  • 2. Slide the Hold switch down to Lock (orange color showing).
  • 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC.
Next Be sure the battery is charged
  • 1. Leave the player connected for approximately 2 hours to charge.
  • 2. Disconnect the player from the PC.
  • 3. Verify if you can turn on the player.
  • 4. Reset the player if necessary.
To reset the player:
  • 1. Press and hold the Power/Menu button for approximately 20 seconds.
  • 2. Release the Power/Menu button.
  • 3. Press the Power/Menu button again to turn on the player.
If that does not do it, re-seat the battery: Then try and see if it will come on with out the battery but hooked to your computer.

Posted on Feb 03, 2010

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