Question about HP OfficeJet 7410 All-In-One InkJet Printer

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When loading for a scan on the top tray, it starts

When loading for a scan on the top tray, the paper starts to feed then quits. the rollers keep moving but the paper will not continue to feed.

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Refer a web link for ADF cleaning

Step One: Refer a Web Document for ADF cleaning.
=============================================
I am referring you to the necessary web document as it contains detailed steps with necessary text, hyperlinks and graphics:

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01609880
NOTE: Clicking the link above may give an error indicating it is invalid. If this occurs, copy the portion of the address on the remaining line(s) and paste it at the end of the address showing in your browser until the complete address is displayed in the Address box.
Step Two: Refer a Web link of Video: How to clean ADF.
===============================================
I am referring you to the necessary web document as it contains detailed steps with necessary video, the printer model may varies from the original values, but the ADF mechanism is same in both model.
http://h30460.www3.hp.com/?rf=sitemap&fr_story=51aa0d07fcedc05e09901cb0daa93789d7f257aa&jumpid=reg_R1002_USEN

Posted on Feb 03, 2010

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Related Questions:

1 Answer

X4270 paper feed jam


You may have remnants of torn paper left in the feed rollers or beyond -from a prior jam. Other causes include:
  • Overheating
  • Wrong Paper Type
  • Printing Labels
  • Cracked or Dirty Rollers
  • Use of Wrong Tray
  • Incorrect Loading of Paper
  • Paper Overload

Nov 21, 2013 | Lexmark X4270 All-in-One Multifunction...

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Documate error 8


Hello.


I am a Support Engineer with Xerox Scanners.

E8 is a Paper Jam error that could be caused by:
- paper crumpling during scan.
- paper is multi-feeding all at once instead of feeding separate.
- scanner continuously tries to feed after paper has fed through.


if the paper is crumpling during the scan, make sure the inside of the scanner is clear of any obstructions. use the paper guides in the ADF tray to keep the paper straight when feeding in.

if the paper is multifeeding while scanning, fan out the pages before inserting them into the scanner. if problem persists, try cleaning the rollers with rubbing alcohol and a lint free cloth.

if scanner tries to continually feed after the paper feeds through, the ADF tray will need to be reseated. open the scanner and remove the ADF tray at the top. line up the 4 keys at the bottom of the tray with the 4 corresponding key slots inside the scanner. push the tray back until it clicks into place.


We also have an extensive support site and knowledgebase at
http://www.xeroxscanners.com/en/en/support/


If you continue to experience trouble, please feel free to contact us by calling 800-648-0410.


Regards,

Xerox Scanners Support

Jan 28, 2013 | Xerox DocuMate 162 Pass-Through Scanner

1 Answer

I cannot get the paper to feed from the tray instead of the manual


85% of paper feed problems are caused by worn. The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,

Replace the pick-up and feed rollers.


Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.

Pickup Roller and Separation Pad-

If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.


Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper feed problems will go away


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe


Mar 09, 2011 | Brother HL-2070N Laser Printer

1 Answer

Paper not feeding


Try replacing the pickup rollers

Jun 17, 2010 | Samsung CLP 300 Laser Printer

1 Answer

Whats the scan platform


Scan platform in english is Were you shove the stuff to send ;) ie dirty feed roller, paper detect switch stuck or fragments of paper in original feeding paper path area or feeding stuff too thick or stiff, or if multi document issue it is the pad or roller that sits under the main feed roller...al this is nothiong to do with paper tray full of blanks it is the original feeler area on top..

Same error should occur doing local copy, check feed section/roller

Cheers hope that helps

Nov 19, 2009 | Canon FAX-L1000 Plain Paper Laser

1 Answer

Paper will not feed Gestetner 5325


check the paper tray end stop ie the green tab that keeps the paper in the tray as these can come out or be moved.. when you load paper make sure the green tab is tight against the paper.. also the feed rollers might need replacing.. if you take the tray out and then look inside the opening to the right hand of the opening you will see some grey rollers or it may be one large roller this can be removed and cleaned.. the small type have a litle white clip holding in place.. if you have the large roller there is a plastic black lever towards the fron on the top right that has to be moved out to the front then you can remove the roller and clean..Good luck let me know if you need more info

Oct 19, 2009 | Gestetner Office Equipment & Supplies

1 Answer

I have an Easy Share printer dock series 3 that has paper loaded


To prevent misfeeds and to make sure your pictures look their best, we recommend that you keep the feed roller clean. IMPORTANT: Unplug the power before cleaning the feed rollers.
  1. Unplug the AC power cord from the power outlet.
  2. Remove the paper tray from the printer, and leave the paper tray door open. IMPORTANT: Do not use cotton or cotton swabs to clean the feed roller.
  3. Lightly moisten a lint-free cloth with water.
  4. Use the moistened cloth to gently wipe clean the surface of the feed roller. Advance the feed roller with your thumb as necessary, and continue cleaning.
  5. Let the feed roller dry fully before plugging the AC power cord back into the power outlet.
  6. Insert the paper tray into the printer, then press the Print button to resume printing.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

May 26, 2009 | Kodak EASYSHARE Plus Series 3 Thermal...

1 Answer

Paper jambs in the feed. The right side seems to pull down first then just jambs up.


Solution: Remove foreign objects from Rear Tray MP210

Remove foreign objects from Rear Tray When printing, if there is any foreign material (such as a piece of metal or a pencil) in the printer, the printer my be damaged. If there is any foreign material, remove it at once. Follow these instructions to remove foreign objects from the Rear Tray.
  1. Power the printer off.

  2. Open the paper support and confirm that there is not any foreign material in the auto sheet feeder. (If there is any foreign material, remove it by hand or with tweezers.)
5fe2487.jpg
Open the scanning unit (printer cover) and confirm that there is not any foreign material in the printer. (If there is any foreign material, remove it by hand or with tweezers.)

Note : After confirming that the scanning unit support < 1 > is fixed into position, release your hands.

Caution: To prevent injury or damaging the unit, avoid touching the inner parts.

935cbd3.jpg

  1. Close the scanning unit (printer cover).


    Caution: Be careful not to pinch fingers when closing the cover.

  2. Power the printer on and confirm that the printer operates normally.

    Note: If you cannot remove the foreign material in the above procedure, the printer may require servicing.
And

Clean The Paper Feed Rollers (Windows) Instructions how to clean the paper feed rollers. If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.
If paper does not feed correctly, perform the following to clean the paper feed rollers:
  1. Open the Printers folder.

    - For Windows XP Home Edition : Click/Select 'Start,' 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.

    - For Windows XP Professional Edition : Click 'Start' and 'Printers and Faxes.'

    - For Windows Vista : Click 'Start,' 'Control Panel,' 'Hardware and Sound,' and 'Printers.'

    - For Windows 2000 : Click/Select 'Start,' and 'Settings,' then 'Printers.'

  2. Right-click the icon of the printer for paper feed roller cleaning, and select 'Properties' from the displayed list.

  3. Click the 'Maintenance' tab and click 'Roller Cleaning'.
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  1. Remove all sheets of paper from the rear tray, then click 'OK'.

  2. Confirm the following message, and click 'OK'.
7a6803f.jpg
  1. Note: Clicking 'OK' will activate the paper feed rollers 30 times. This activation will take about 90 seconds. Do not perform other operations until this operation has finished.

  2. Confirm the following message, and click 'OK'.
6efb7a7.jpg After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.

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Confirm the following message, and click 'OK'.

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Note: The following message is displayed when the paper is fed and ejected.
8231ebf.jpg
  1. Click 'OK'.
Roller Cleaning is completed.


~~~~~~~~~
Cyber Kaka
~~~~~~~~~

Dec 08, 2008 | Canon PIXMA MP210 Photo All-In-One Printer

4 Answers

Paper Feed errors on 2400W


It is a timing issue, mine does the same thing. Here is fix. Open top door, remove drum cartridge, look inside for pickup roller ( the one that is shaped like a half-moon) reach down there and rotate it towards the front of the printer and downward so the curve ends up being pointed down to the bottom of the printer. You should here a loud click, that is the cam being reset. The cam is to the left behind the 2 gears. remove any paper feed jam, reinstall drum and close the top lid. This should reset it back correctly. Do the above steps with paper in tray and the power left on. Do not reset the printer after resetting cam position. Also it might take a few attempts to get the timing reset right, so dont give up after 1 failed attempt. I have had to do it 10 times before to get the timing right. Just make sure the curved area points downward.

Sep 27, 2008 | Konica Minolta magicolor 2400 Laser...

1 Answer

HP Office Jet 7310


chances are the feeder isnt feeding the paper at all, thats why you cant scan a single paper, try opening up the ADF and clean the feed rollers first, turn off the machine and gently rub the rollers again and again until you have a clean shot or surface, try this from thop to bottom rollers, please make sure though to insert uncreased paper and paper without eardogs on its leading edge, this could cause some delay upon feeding process

sometimes because it is exposed to dust, there is a tendency for the rolllers to slip, or you could be having a broken part that drives the feed rollers from your ADF.

Jun 30, 2008 | HP OfficeJet 7310 All-In-One InkJet...

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