Question about Agfa SnapScan 1212u Flatbed Scanner

6 Answers

A Communication Problem Occurred. Open log file

I get this message when I click on to my scanner A Communication Problem Occurred. Open log file to find out more. I cant find the log file have looked in programs file (Agfa) any help appreciated

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  • Anonymous Jul 12, 2008

    I have had exactly the same problem, your solution using wnaspi32.dll - (my copy came from Mcfee Total Protection Suite 2007) works brilliantly, Thanks!

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6 Answers

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My scanner Agfa Snapscan 1212u can "scanpreview" an image but when I try to save/scan it, a message tells me that "an unexpected error has occured. The application is unable to recover and will close". I have windows xp and the latest drivers

Posted on Jun 25, 2009

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Winaspi32 tif works great also with 1212p with on/off button but you need also editing cnfgvars.txt in scanwise folder increasing values for:

"CHECK_DEVICE_TIMEOUT"

and

"START_SCAN_TIMEOUT"

after all, if still doesn't work try to change compatibilty mode in scanwise.exe properties to windows 2k mode.

bye, massi+

Posted on Aug 06, 2008

Nobody doesnt help me, but with this helpful information everithing working best!!!
Thanks!

Posted on Jul 06, 2008

Thanks a lot Guest for your solution !
I had the same problem and your tips with winaspi32.dll solved my problem !

Posted on May 16, 2008

Have seen following solution:
Copy wnaspi32.dll (from nero) in %windir%\system32.
Open cnfgvars.txt (from Scanwise folder)
Change /USE_ASPI from "0" to "1"
... Good Luck
By the way : Problem is comnig from usb 2.0 port
Try following :
Install Scanwiise (Scanner has to be unplugged)
Reboot
Plug in the scanner
Install the driver

Posted on Apr 20, 2008

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There is a textfile named scanwise in the directory of scanwise (version 2.0). There could you find some more information about your communication problem. Sometimes the info is a little bit short, but maybe this info can help you to get additional support.

Cheers,
Ferry

Posted on Mar 13, 2008

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Posted on Jan 02, 2017

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