Question about Mad Dog Multimedia (MD16XDVD9) DVD±RW Dual Layer Burner

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Error message: H:\ Not available. incorrect function

I want to burn some files to a DVD. I can't find the DVD burning application on my computer. When I click on the icon for the driver, I get the message in the heading.

Please help me burn my DVD.

Thanks,
Gail

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  • 1 more comment 
  • gsb1412
    gsb1412 Feb 19, 2008

    Hi devocap,



    Thank you for your help! I don't think I have Nero installed.

  • gsb1412
    gsb1412 Feb 19, 2008

    I downloaded a free trial of Nero and everything worked out perfectly. My DVD is burned and Nero has a lot of interesting functionality. I may just wind up purchasing a license.



    You're the best!

  • Devocap
    Devocap May 11, 2010

    Hey there gsb1412, do you have a version of Nero installed on your computer?

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Hey there gsb1412, well it appears that is your problem. There are also other programs such as ConvertXtoDVD or Winavi that have burning programs as well, so I would suggest you look for any video conversion programs on your computer, as they may also burn. This Nero program should be readily available. It should be provided by a dealer selling the dvd burner, or perhaps by a kind person with a copy at home. The burner should be plug and play, so I would not worry about a driver for it. Once you get the program, I will be glad to help you get started with it .Let me know. Good Luck!

Posted on Feb 19, 2008

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try running the fix-tool provided by Microsoft on this web page

http://support.microsoft.com/gp/cd_dvd_drive_problems

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Hope that helps,
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According to hp help and support
When using iTunes for Windows you may get a disc failed error. An unknown error occurred (4280)
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