Question about Ricoh Aficio 2018D All-In-One Laser Printer

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Ricoh Aficio 2018D - previously used a scan router software to scan to file on Windows server. Now being told Windows server 2008 is not compatible. We are using scan to email but very cumbersome. Is there a scan to file software that will help?

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No, all the newer machines have imbedded scanning. The scanrouter software was an old product and only supported through 2k3 server. I would setup an old PC with the scanrouter and whatever platform you were running before and use it just for scanning. You can install it as a service so it will run on its own.

Posted on Feb 06, 2010

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I used to be able to scan a lot of documents and then just last week I couldn't scan any document using the Ricoh Aficio Type 2018. The message "Sending has failed. Press Job Information key to check the...


It is a problem with the network connection, if you are using scan router recheck the configuration settings in case of scan to email check connection with smtp server, port no. ssl on or off and do the connection test, check mail server authentication, rest assured it is not a problem with the machine or GW controller.

Feb 18, 2015 | Ricoh Aficio 2018D All-In-One Laser...

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Using Scanrouter Professional on Windows XP SP2 or Vista


Scan Router Professional software will not operate on Windows Vista computers at this time.  It can install on Windows Server 2003.
There have been issues getting Scan Router software to work with Windows XP with Service Pack 2 or higher.  While you might be able to install the software but some features may not work.
The best solution for now to get around this is to install an ftp server on your computer or server.   servu.com has a free one that you can use.  
Desktop Binder software will work with Windows XP Service Pack 2 as well as Vista.  Make sure that Windows Firewall is turned off before using it.  If your behind a router with a firewall on it, you shouldn't have it enabled.

on Sep 13, 2008 | Ricoh Aficio 1035 Copier

1 Answer

Please help our ricoh aficio 2018D is printing rubbish - attached by USB to XP machine


Install the pcl 5 driver. Not the one that comes with Windows. Driver is available at ricoh-usa.com

Feb 11, 2011 | Ricoh Aficio 2018D All-In-One Laser...

1 Answer

Dont know how to configure scanner on Ricoh Africo 2018d. It is set up as a network printer atm


There are a few ways, such as configuring "SMB", "Scan to "Email" and/or installing "Scanrouter", but they are too involved to explain here.
The other is the "Network Twain Scanner" which, once installed, you can use a program such as "photoshop" , or many other photo editing softwares to scan. Simply open the program, click "file", "Import" and you should see the scanner as an option, make your settings, and go.
You can get the software here. Just select your operating system. It will need to be installed on each PC:

http://www.ricoh-usa.com/downloads/downloads.asp?tsn=Ricoh-USA&path=http://support.ricoh.com/bb/html/dr_ut_e/rc2/model/x2015_18/x2015_18en.htm

Mar 06, 2009 | Ricoh Aficio 2018D All-In-One Laser...

2 Answers

I am having trouble scanning a document on the Ricoh Aficio 2018D, I also cannot locate the user manual, can you please advise how to scan on this machine?


If the scanner has not been configured, or network settings have changed, the setup for scanning on this unit is unfortunately quite difficult for a novice. the manuals are readily available at Ricoh.com, under Downloads, but this will not help very much with the scanner config.

Sorry:(

Dec 08, 2008 | Ricoh Aficio 2018D All-In-One Laser...

1 Answer

Error Log Cannot store data of this size. Document Server


The document server portion of the copier not only has limitations to it but it has compatiblity problems with it as well when dealing with mulitiple pages. The SODIMM card could be set for 64mb on your copier and the buffer is too small to work with it. It doesn't work the same way as a fiery server does on todays copiers.

Ricoh tech support has told me there are three ways to use the scanner:

1) Scan to e-mail.
2) Scan to ftp server.
3) Scan to document server using a seperate PC as the server.
4) Scan to a local computer using Desktop Binder.

www.ricoh-usa.com has software to do 3 and 4. #1 can be setup by adding the smtp server to your copier in the file interface section by pressing the user tools/counter. You have to have the IP address to the smtp server in order to get it to work. You can contact your internet provider to get that.

Using the document on the copier is for temporary storage and isn't designed to handle big jobs to it as well. You can experience storage problems as well if your print server is full or you are storing faxes to the memory.

The memory can be updated to the copier as well. It can read a SO DIMM PC100 card up to 256 MB. It's an older memory module that they use on older notebook computers. You can get them at computer stores or get them through PNY.com.

Aug 18, 2008 | Ricoh Aficio 2022 All-In-One Laser Printer

3 Answers

Problem in scanner when scan


Try adding the scanner's IP address in the scnhosts file in the TWAIN folder. Format is similar to the windows hosts file. You'll see a commented out sample entry, just modify that to suit your needs.

This may or may not work for you; we had it working under this configuration but then it stopped for no apparent reason. also note that scanrouter isn't supported under vista. Only advice I've been given so far is to revert to sending scans via SMTP - not ideal!

Jul 02, 2008 | Ricoh Aficio 2018D All-In-One Laser...

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