Question about Canon PowerShot S1 IS Digital Camera

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Just had my Canon Powershot s1 is flash explode in my face at a meeting with over 30 people attending. I took a picture, the flash went up and suddenly it popped so loud that people ducked. There was also a fire/smoke smell coming from the flash area. Very scary. Those witnessing said they would back me up if suit filed. Checked the batteries and they work fine. The camera will take pictures still but without a flash. Hear of anything like this before? Recall issue?

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Lawsuit?? ... lol

I had a similar experience (no fire, only a loud explosion and lot of smoke). Canon was kind enough to fix the camera for free!!
I called Canon after the incident and spoke to a representative. He said most probably they'll charge me for the repairs, since the camera has no existing warranty. I sent the camera to the repair facility anyway (Canon paid the shipping). After two days, the repair people informed me that they will perform the necessary repair works without any charge. Not sure why they did it for free. I just assumed it's part of the service recall, I had sent the camera to get the optical unit replaced three months back.
Hope this helps.

Posted on Feb 26, 2010

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First of all, forget the lawsuit if nobody was injured. Contact the support section of the Canon website for what you should do next.

Posted on Feb 02, 2010

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