With my HP 3210 all in one......although the feed roller spins, it does not pull paper in...therefore claims I need to "add paper"......with the hex screws on this printer, I can not pull it apart to investigate......any other ideas?
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I have a HP3210 and it would not feed photo paper (HP brand) and I put a small amount of the fingertip moistener (the same type of stuff a bank teller uses to count bills) on the two feed rollers that are seen from the back of the printer and it seems to have solved the problem. The product used is SortKwik, and it was purchased at Office Depot. HP service reps were of no help and did not seem to care..their only solution was to buy a new printer!
If you did not get ALL the jammed sheet out, there is still a small piece of paper in there somewhere, probably covering a sensor or micro switch. Get a torch and look carefully. If you don't find anything you may need to disassemble the printer to find it.
I tried the Cleaning Kit HP sent me. At the time they didn't mention that it required a direct USB hookup rather than the Network setup I was using.
Another user suggested using Lighter Fluid sprayed on the defective (too hard) paper feed wheels. Crazy solution? Lighter Fluid is mainly Naptha which the user claims softens rubber.
I tried it last night and waited for the fluid to evaporate before plugging the printer in. I really expected the darned thing to go up in flames so I had a pot of water and a blanket nearby as a fire precaution.
Much to my surprise .. the PSC 3210 has been feeding sheets perfectly for the past two days! This is after sitting in a HOT attic abandoned for over a year! I had to replace one ink cartridge which had dried out completely.
I don't know how long this "fix" will continue working but Lighter Fluid is cheap. The PSC 3210 is a quality printer WHEN it prints. It's too bad HP created so much bad will in its customer base because of defective rubber paper feed wheels. I've avoided purchasing HP products for two years now and have warned others to stay away because of this fault with customer service. Instead of replacing the defective rollers in my original printer, they exchanged the printer for a refurbished printer with the same defective rollers!