Question about Brother MFC-620CN All-In-One InkJet Printer

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I have a Brother MFC-620CN just changed the ink cartridges but the printer still says ink is empty and won't print

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Hi
I have looked it up for you and what I found is.


Title:
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
Description: This is typically caused by an incorrect selection made during the LCD prompting after a cartridge is replaced. When an ink cartridge(s) is replaced, the LCD will ask, "Have you removed Blck? 1 Yes 2 No". This question will be asked for ALL 4 colors in sequence, regardless if the color was replaced. If "1 Yes" is NOT selected for the color(s) that was replaced, the LCD will return to "Ink Empty". Do the following to clear the message:



  1. Pull the scanner cover release lever located below the control panel and lift the top cover.
I have a Brother MFC-620CN just changed the ink - 6e8a1a6.jpg
  1. After 15 seconds, re-close the top cover and then re-close the control panel cover.

  2. The LCD will then display Have you removed Blck? 1 Yes 2 No.
    The LCD will display this question for ALL 4 colors (not just the ones replaced). BE SURE to select 1 YES for each ink cartridge that was replaced.
    If 1 Yes is selected, the LCD will then display Change to new (color)? 1 Yes 2 No. Again, BE SURE to select 1 YES.
Note "Change to new (color)?" will only appear if 1 Yes is selected for "Have you removed (color)?" If 2 NO is selected for the "removed" question, the LCD will then move on to the question for the next color.



Posted on Feb 02, 2010

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http://en.kioskea.net/forum/affich-40171-printer-not-printing-black

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Hello ,

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