Question about Sony Playstation 3 (PS3) Console

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Unable to read discs on ps3

Unable to read discs on dvd and anable to read games

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  • Sony Master
  • 2,200 Answers

Hi,

This is a common problem with the PS3 unfortunately and is related to problems with either the Bluray drive or laser pick up. You can sometimes resolve it by cleaning the laser.

For a full breakdown on these issues, please view this FixYa Tip.

If this helps, please do leave a vote for the solution.

Thanks.

Posted on Feb 12, 2010

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Slim ps2 says "unable to read disc"


You might need a new DVD drive too. Sounds like you need expert help, i had sent my PS3 to videogame911.com after i attempted to work on it my self and they repair everything, even saved my data. Got it back within the week and at a very reasonable price. Hope this helps you.

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PS3 READING DVD'S + CD'S BUT NOT GAMES WHATS UP ?


Hello,

To start the laser reads disc's differently. A CD or DVD is just your typical disc then you have blueray which your games are burned onto a blueray disc. Your optical lens is damaged and likely unable to read blueray format.

If you have a blueray movie or can borrow one, try it and see if it still plays that will determine if that is the problem.

If so you will have to replace the optical lens,

Note: Opening your PS3 will void your warranty, so if you are still covered, it is best to send it in to Sony for repair.

Good news is it is easy to do and there are many free step by step tutorials with pictures or videos to show you how. If you must do it yourself.

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PS3 - Unable to read disc


Hi,

Follow these steps when you are facing "disc wont read" problem


Step 1:Remove the disc from the system.


Step 2:Use a cloth to clean in small circles around the disc (not in a big circle going around the disc). Use DVD or CD disc cleaner if available. If you use cleaner, use a different dry cloth to clean the disc no more than three minutes after application.


Step 3:Verify that there are no disc-destroying marks on the disc. Deep scratches and chips in the middle of the disc can render a disc inoperable.As your Playstation 3 is used more and more, the lens that reads Blue-ray discs can become dirty. This will lead to discs skipping or not being read by the console. If you find this is happening on your Blue-ray discs, either movies or games, you may need to have your console cleaned. Be careful when attempting any sort of cleaning of your console, as improper handling will further damage the Playstation 3. Contact a member of Playstation Support for information on console maintenance.


Thank you !!

Jul 05, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Unable to read the disc


Hi,

The most common reason for the PS3 not reading discs is a bad drive. The following website sells the drives and does installs:

store.richspsxparts.com/wiiredvddr

This drive should fix any reading issues you are having with your games, or issues inserting your games or ejecting them (or lack thereof). This is the entire DVD drive assembly mechanism replacement for your PS3 including a new laser. If your discs are not ejecting, or you cannot insert a disc -- or you can insert a disc but it will not load, this is what you need to get your PS3 going again!
Hope this will help...

Take care.

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2 Answers

Unable to read any discs


Try keeping off your system for 10-15 minutes and try again. If problem exists go to the shop from where you bought your PS3 and ask them for replacement of your drive or your drive lens. I think drive sounds better.

May 16, 2010 | Sony Playstation 3 (PS3) Console

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Ps3 only plays ps2 games


the read files are corrupt for bluray and DVD discs.

Mar 01, 2010 | Sony Playstation 3 (PS3) Console

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Ps3 doesn't recognize games, dvd's, or discs


hi your ps3 has a damaged laser head making it unable to read the discs, or the laser head is dirty and needs cleaning, take it to a repair shop or if you know how to fix this you can try it yourself, if it is under warrenty you may want to use it up.

Aug 04, 2009 | Sony Playstation 3 (PS3) Console

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CD wont spin


You are unable to play your discs because the Blu-Ray Lens that enables the PS3 to read Blu-Ray movies or games has gone bad.

There is nothing you can do about it. You need to take it to an authorized Sony Service Center and get the lens replaced.

Apr 06, 2009 | Sony Playstation 3 (PS3) Console

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PS3 will not read any discs


The laser lens might be damaged. Is your warranty still available?

Jan 29, 2009 | Sony Playstation 3 (PS3) Console

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The disc goes in but unable to read it.


the PS3 laser has two wavelegths at 405nm(bluelight) and 750nm (redlight). the highpower lower wavelength diode on your machine im afraid has failed. The bluray light reads bluray games and bluray dvd's. the lower power red light reads audio cds and regular dvds/dvdrs. you need to install a new laser ..only 100 i charge or 160 from sony (150+TAX+2 week wait+frustration from not playing COD4..lol)
Now if you have the newer model laser KES410ACA, then you have 2 SEPARATE light sources...these tend not to fail as often. it costs the same to fix

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