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My Panasonic TV has no sound, but the picture works fine. MODEL CX-20S21S

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You did not mention what kind of signal you are experiencing this problem with? I will assume you are using the coax input on the tuner. If this is not the case let me know. If you are watching off coax you have one of two problems. Either the unit is muted, probably by mistake and without your knowledge or unit is in SAP. SAP means separate audio program and is typically used to provide an additional language or other feature enhancement to go with the program. If you are watching a channel with nothing on SAP there will be no sound. Mute can be checked very easily by depressing the mute button on the remote. If unit was not muted it will mute and display the same on the screen. SAP can be checked by going into the audio menu and checking what format the audio is set for. If not already set, set the unit to stereo. If neither one of these suggestions are the problem you may have a bad audio driver or a crack/broken solder joint in the audio circuit. Either one of those problems would require a technician but the cost should not be more than about $50 from a reputable shop. While your speakers could be defective or have broken wires the odds of both of them going at the same time is astronomical. Let me know what you find out or if you need any more information.

hardrocko

Posted on Feb 02, 2010

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