Question about Xerox Phaser 780 Laser Printer

1 Answer

Replace toner cartridge message still on after replacing

We were getting replace toner cartridge messages for 3 of the 4 colors, which we replaced, but still getting the same message.  Very sad!  Any suggestions? Thanks. Missy

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

Lets start with the easiest and work our way up.

1, If you haven't already, remove the replaced cartridges, MAKE SURE the doors that open when the cartridge are inserted are closed, use a cloth to cover the doors and shake the cartridges. Make sure there is no tape or seal on the openings. Re install those cartridges with the machine powered OFF, reinstall them with the power off, then power the machine back on forcing it to initialize and look at the cartridges fresh.
2. Clean the machine internally with a soft cloth, or if you have a very well filtered vacuum with hoses, vacuum the interior of the machine, carefully. Some ink may have spilled on some sensors.
Please, when you remove and shake the cartridges to be certain the small door is closed and you have them covered so you don;t make a mess.
3. If needed look for a dealer service provider in your area and place a call. Dealer service is much less expensive then Xerox direct.
Let me know if this helps.
You can also go to www.xerox.com and click on support and drivers, in the search box, enter phaser 780, then click on support data base and enter replace toner and follow the steps there.
Hope this works. And Cheer up, take care.

Posted on Feb 19, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How can I get "Replace Toner Cartridge message to go away?


Pressing the Clear/Back button when front cover is opened. press the arrow down key to show the appropriate toner, then press 1 to reset the bias, close front cover.








Jul 30, 2014 | Brother MFC-9010CN - 17 PPM Multifunction...

1 Answer

Replaced cartridge still get error message


Clear the error, then hold the switch off then on.

Oct 14, 2012 | Canon imageRUNNER C2550 Color Copier

3 Answers

Error message 88 Replace magenta


Magenta is one of the colors of toner you need for it to run. You will need to install a new color cartridge.

Mar 01, 2011 | Lexmark C534dn Color Laser Printer

1 Answer

I wish to replace the black toner cartridge in the Dell 3010cn. How do I gain access to it. There is easy access to the cyan cartridge at the moment


if you want to replace black one only you should follow these steps Install or replace the toner cartridge while the printer is on (if the power is not on, the cartridge carrier does not rotate).

1. After confirming the Insert Yellow Toner(Y) message, open the front door.

2. Hold the tape on the protective cover and pull it forward to remove the cover from each cartridge slot.


NOTE: You need to remove the protective cover only the first time that you install the toner.
NOTE: Dispose of the protective cover after you remove it.
NOTE: The protective cover is attached to each toner cartridge mount.

3. Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. The order is Y, M, C, K. Gently shake the cartridge to distribute the toner evenly.

4. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge.

5. To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place.

6. Close the front door.


NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly.

7. The toner cartridge carrier rotates to the next empty slot. When the color of the newly inserted cartridge appears on the display, followed by the Insert message, insert the next toner cartridge.

8. Repeat steps 1 through 7 when inserting the remaining cartridges.

plz do rate the solution if got help

Nov 25, 2010 | Dell 3010cn Laser Printer

1 Answer

How to get ride of Toner life end message


You could try resetting the toner cartridge settings. OPen the machines front door where you would replace the cartridges. On the top panel you will see a "clear/back" button. Press it and on the display you will see a reset menu come up. Arrow to each one and hit the OK button. Press "1" to reset. Once you have gone through all close the front door of the machine and press stop to bring the display back to normal.

Hope this helps.

Oct 17, 2009 | Brother MFC-9840CDW Laser Printer

1 Answer

How do you remove toner cartridge from a Dell 3010cn color laser printer correctly.appears to be stuck trying to remove


This is how to Install or replace the Toner Cartridge.

Install or replace the toner cartridge while the printer is on (if the power is not on, the cartridge carrier does not rotate).

1. After confirming the Insert Yellow Toner(Y) message, open the front door.

2. Hold the tape on the protective cover and pull it forward to remove the cover from each cartridge slot.


NOTE: You need to remove the protective cover only the first time that you install the toner.
NOTE: Dispose of the protective cover after you remove it.
NOTE: The protective cover is attached to each toner cartridge mount.

3. Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. The order is Y, M, C, K. Gently shake the cartridge to distribute the toner evenly.

4. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge.

5. To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place.

6. Close the front door.


NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly.

7. The toner cartridge carrier rotates to the next empty slot. When the color of the newly inserted cartridge appears on the display, followed by the Insert message, insert the next toner cartridge.

8. Repeat steps 1 through 7 when inserting the remaining cartridges.
Cheers!!

Apr 21, 2009 | Dell 3010cn Laser Printer

1 Answer

Rotate Toner Button and Replace Cartridge Messages


Hello
take out all toners and pc drum, use pressure air to clean chip reader under the toner rack (right side) also use some alcohol to clean chips on toners and reinstall.

May 20, 2008 | Minolta magicolor 2400W Laser Printer

2 Answers

Konica minolta error


I had the same problem and found that one of the toner cartridges must have not been seated properly. I removed the black toner cartridge and re-fitted it. The printer now works fine again with no errors. 17H is a code relating to a fault in the rotation ......... possibly one or more toner cartridges need checking. Use the menu on the printer to turn it to the appropriate position (i.e. engine menu then select replacement of whichever toner you are checking).
Hope this fixes your as well.
Chris

Aug 27, 2007 | Konica Minolta magicolor 2300DL Laser...

Not finding what you are looking for?
Xerox Phaser 780 Laser Printer Logo

94 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Printers & Copiers Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

Philip Hughes

Level 2 Expert

63 Answers

Are you a Xerox Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...