Question about Konica Minolta Magicolor 2530 DL Laser Printer

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My magicolor 2530DL is giving me a "Fatal Error Code 17H". Turning off and on clears the error but when I try to print a page it's right back. What do I need to do to correct this problem? Thanks, Chuck

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Hi


Thanks for using FixYa. The main reason of Fatal Error Code 17H is that one of the toner cartridges is not installed properly. Please check that all the cartridges are seated properly in their place. If still the issue is not resolved, then turn the printer off and unplug it from the power socket and mains. Take out the waste toner bottle. Release the transfer unit and blue lever clockwise to upper position. Pull out the OPC drum cartridge and hide it in a box away from the light. You’ll need to take out all the cartridges. Now manually rotate the rack for each cartridge by activating free wheel. Please don’t force it to rotate otherwise the unit might get damaged. Use a flat screwdriver to push the rectangular hole with a button about 1 inch inside and hold it there. Then you can manually rotate the rack and take out each cartridge. Now put all the cartridges back in the position in which they were as per the color code. Put back other parts in the printer. Plug the printer back in the power socket and switch on the mains. Now switch the printer on and see the results.

Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks

Rylee

Posted on Feb 10, 2010

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Posted on Jan 02, 2017

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