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My magicolor 2530DL is giving me a Fatal Error Code 17H. Turning the machine off and back on clears the error but as soon as it tries to print one page I get the same result. What can I do to correct the problem. Thanks, Chuck

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It may just need a good cleaning, 17h says the cartridges are not rotating properly. You need to check that all toners are fully seated with no parts hanging out or pieces of protective materials from shipping are removed. If there was a jam it could be paper scraps inside or just toner buildup on the sensor for cart. rotation. Some refilled toners are overfilled and don't turn properly too. It's a general error that covers cartridge drive and rotation.

Posted on Feb 02, 2010

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Posted on Jan 02, 2017

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FATAL ERROR CODE 17H / SERVICE CALL 17 TONER RACK: Incorrect developing
rack rotation

open door, remove waste toner box then you have to find a small switch in left side and push it wit screwdriver or something, then you can rotate the toner rack manually. then install the waste toner box again and power up printer.

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FATAL ERROR CODE 17H / SERVICE CALL 17 TONER RACK: Incorrect developing rack rotation

<Remedy>

Electrical components for detection of the malfunction
Rack motor (M2)
Rack clutch (CL1)
Rack home position sensor (PC4)
Master board (PWB-A)
Controller control board (PWB-P)

Rather than try to explain in more detail i can forward you the service manual (4.17mb) if you update with an e mail address

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Remove each of your cartridges one at a time and see if you can spin the toner rollers by pushing on the little white plastic gears with your finger. They will be tight but you should be able to spin the roller by moving the little gears around.

My printer started giving the Fatal Error Code 17H and I did all the removal of the four color cartridges and re-seating each of them to no avail. After removing each cartridge and checking to see if I could rotate the toner roller I found that the yellow cartridge was extremely tight. I took the cartridge outside and used a can of compressed air to blow all the toner off the roller and tapped the cartridge on all corners and shook it back and forth several time. Finally I was able to get the toner roller so that it would rotate when pushing the little white gears like the other three cartridges.

After replacing the cartridge in the printer it worked with no more error codes. Hopefully this will fix the problem until I can order a new yellow cartridge.

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I had the exact problem with the paper stopping at the same point in the printer. The fault was not the paper feed but the fact that the drum stopped at this point due to a loose toner cartridge. I rotated the cartridge using the menu for relpacing it and removed the cartridge and then re-fitted making sure it was fully seated in the printer. It now works fine. I would check each of the toners again.
Chris

Dec 12, 2007 | Konica Minolta magicolor 2300DL Laser...

1 Answer

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Try going through each toner cartridge again. The error is linked to incorrect rotation usually caused by badly seated toner cartridges.
Chris

Dec 06, 2007 | Konica Minolta magicolor 2300DL Laser...

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