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While you can't actively be connected to 2 phones at one time, you can pair with more than one phone. Just turn off the headset, then hold the call/end button on the headset until the status light stays solid. Initiate search on the 2nd cell or PC/Mac and if prompted enter the 0000 pair key. Now you can connect to the Jabra from one or the other phone/computer. I used this method for to connect to my blackberry for work and n97 personal phones.
If the headset icon appears on your blackberry while you are on call and can't hear the person on the other end, you'll have to dial this code ##002#. If the problem still persists then take you mobile to a blackberry certified point for on the point repairs as i suspect that the speaker is faulty and needs replacement.
okay, try this, turn off the jabra headset, and then, hold the power button but hold it down until the lights flash in a different way, and make ur phone search for devices and if it finds it then its all good, just use the 0000 password to pair it.if this works give me a fix rate. thank U
If you have no problem pairing the headset to the cellphone, maybe the issue comes from the headset that has a defect in it. These bluetooth headsets are kinda fragile, check out where you bought it if you have a warranty.