Question about Kodak EasyShare Z730 Digital Camera

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Camera was dropped, lens came completely out of the slot. Can it be fixed back in place?

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Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Feb 02, 2010

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I dropped my canon and the lens touchd the ground and it stopped functioning


Depending on damage that might have been done when you dropped it, you might try this:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem might be easy to fix. VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Now power on the camera and see if it works. If not, you might have to send it in for repairs.

Jan 13, 2014 | Canon PowerShot A2300 16 Megapixel Digital...

2 Answers

Lens does not retract fully


Hi,

Are you able to gently move the lens?

Feb 22, 2008 | Nikon COOLPIX P4 Digital Camera

Tip

Troubleshoot Non-Retracting Lens Due to Camera Drop


<span>Remove the batteries from your digital camera and leave them out for a few minutes. If you are using rechargeable batteries, make sure the batteries have a full charge before placing them back into the digital camera. It is recommended that you charge the batteries for at least 6 hours. If you are using regular AA or AAA batteries, make sure you are using brand new batteries of the same brand. Turn the camera back on to see if the lens will retract. If that doesn't work, turn the camera back off and try turning it back on while you are pressing the function or OK button.<br />If the batteries were low when the camera was dropped, the lens may not retract properly until the camera is reset. Remove the memory card from your digital camera and install new batteries. Do not put the memory card back into the digital camera and turn the digital camera back on. You will get an error message regarding the memory card, but that is okay. With some digital cameras, leaving the memory card out will trigger a reset within the digital camera.<br /></span><span>If you have an audio/video cable (AV), insert that cable into the digital camera and turn it on. By using an AV cable, the LCD screen will not power on, which means there will be more battery power available to the digital camera. If any dirt got into the digital camera when you dropped it, the extra power may help the camera retract the lens.</span> <span>Place your digital camera on its back on a hard surface. The lens should be pointed towards the ceiling. While pressing the shutter button, turn the digital camera on. The idea behind this concept is that the camera will try to autofocus, which may help seat the lens barrel pins back into their slot.<br /><b><br /></b><br />It is possible that when you dropped your digital camera, dirt, sand particles, etc. may have lodged themselves into the lens barrel. Gently blow around the lens barrel to knock lose any particles. Using a microfiber cloth, wipe off the lens and try to wipe as deep into the lens barrel as you can. You can also try using compressed air and blowing it in the gaps around the lens barrel. Be careful not to blow any of the compressed air onto the lens itself, as the pressure of the air may damage your lens. The idea here is that if there are any particles lodged in the lens barrel by the lens mechanism, you will be able to knock them lose.<br /></span>

on Jun 29, 2011 | Cameras

1 Answer

Zoom lens is stuck out position...won't retract. Power on button produces yellow flashing light on back of camera, then off again automatically after a few seconds. Any hope of getting lens operable...


Lens errors are quite common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended or the camera has been powered on, but the lens had been blocked preventing its extension.

You can try the following:
1. Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.
2. Place the camera on it's back and look at the lens from its side. It may look slightly crooked. If this is the case, power up your camera and apply pressure gently to the side of the lens to center it. It should then extend fully.
3. [Try at your own risk] Try forcing the camera lens. Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended. Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a click as it pops back into place. If the lens is stuck at an angle, put the edge of the lens not the flat front, on the edge of a table and press the lens back towards the center. It will either click back in place and work or it will break off one of the three pins that ride in the grooves of the lens barrel. Try powering the camera back on.

Alternatively, take a look here for some more tips! http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Feb 06, 2011 | Olympus FE-340 Digital Camera

1 Answer

I dropped my camera in the sand and now it says lens error how do i fix that?


Hi,

Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to auto focus while the lens is extending, hopefully seating the lens barrel guide pins in their slots. Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).

Thank you!

Jul 17, 2010 | Canon PowerShot A560 Digital Camera

1 Answer

Camera Will No Longer Power On


Hi,

Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).


Thank you!

Jun 03, 2010 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Lens error lens wont close what to do?


Hi,The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Here are different solutions to this problem;

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: If the camera's batteries ran down completely while the its lens was still open, the camera may show a lens error or not start properly when new batteries are installed. Remove the memory card and keep it removed, then install the new batteries. When you turn the camera on with the card removed it may come back to life, as this triggers a reset in some cameras. Error E30 (for older Canon's) means that you don't have a memory card installed, so turn it off, slip in the SD card and turn it on one last time

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra power to help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins back into their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one). Some people also have actually used a "Shop Vac" with this fix to help extend a retracted lens.
Thanks and take care

Apr 25, 2010 | Nikon COOLPIX L18 Digital Camera

1 Answer

Lens came off


Hello

Thank you for using
FixYa for your problem


It would be best now to send back to the agents, as it has been dropped the lenses will need realigning also it may be covered under your houshold insurance

Please rate our solutions and if you still have problems please call back for more ideas to help you

Thanks
Richard Scott
Technical Support
New Zealand

Nov 28, 2009 | Nikon Coolpix 2200 Digital Camera

1 Answer

Len Error: M525-22


The same thing happened to me. I dropped my camera and now it is giving me that message and the lens wont go back in. My camera is a: Canon PowerShot SD780 IS DIGITAL ELPH


I need help also :(

Nov 12, 2007 | Cameras

2 Answers

Camera wont focus.


hi, sorry you can't fix it yourself. Because for your kind information,canon ixus technology is the most sophisticated, most delicate and most complicated so dont try yourself. But dont worry, take a chance, take a corrugated box twice bigger than camera. Remove the battery from the camera. put the camera in the box and close it.leave the box in the direct sunlight for one n half hour.then take in and let it cooldown to room temp.then try with fresh batteries. let's hope for the best.... If no result,go to canon.

Jul 27, 2006 | Canon PowerShot S500 IXUS 500 Digital...

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