Question about HP iPAQ RZ1710 Pocket PC

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Error #80004004 when trying to sync my contacts, a message appears saying unresolved elements because of error 80004004; what should i do?

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  • hermel Feb 19, 2008

    thanks, i did the scanpst thing and also actived outlook (i did received a message about that earlier but i had ignore it...) and everything is working fine on my pc but on the second pc the sync works well with no error message but when i check the contact in my pocket pc i don't have the new contacts which were added in the second pc

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  • 13,433 Answers

The problem is with outlook. Have you activated the product?

"The following appointment cannot be written to Microsoft
Outlook due to error 80004004. The item will be skipped."

This error code indicates that the operation has been aborted during reading
of the pst file. This might be a result of some kind of corruption.

Search for a program called scanpst.exe. This is a small utility included
with Microsoft Outlook which will scan your *.pst file (the file that
contains your personal information) for possible corruption and attempt to
repair it. The default location of the file are as follows:

* Windows XP, NT and 2000:

C:\Program Files\Common Files\System\Mapi\1033\NT\scanpst.exe

* Windows 95, 98, and Me:

C:\Program Files\Common Files\System\Mapi\1033\95\scanpst.exe

Note: C: might need to be replaced with appropriate drive letter.

You will need to run it against the .pst file. If you are unable to locate
the path of the .pst file, do the following:

1. Open Outlook.
2. Click File -> Data File Management
3. This should list all the PST files that are present. Click Open Folder
and you should find the storage path of your *.pst file.


Good luck and if theres anything else let me know!

Posted on Feb 19, 2008

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