Question about HP LaserJet 3015 All-In-One Printer

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No Print Cartridge error is displayed. I've tried two cartridges and the reading is the same.

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Follow these steps:

  1. Remove all paper from the input tray.
  2. Open and close the door.
  3. Reinsert the paper into the input tray.
  4. Powercycle (turn off and back on) the printer.

Posted on May 06, 2010

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1 Answer

Cartridge Error on printer


If your machine is displaying the message "cartridge error" then it is a problem with the cartridge. if you recently purchased them, you shouldn't have a problem returning them, especially if they are generic.

I've seen it often on Xerox's and HP's because they have chips on their cartridges that the machine has to read in order for it to work. sometimes the manufactured cartridges don't get a proper flash of those chips.

Nov 25, 2011 | Office Equipment & Supplies

1 Answer

INkCartrige error 50c. Will not print. Display this note each time I try to make copy or print from computer.


Hi there

You should always mention the printer model as well as what operating system you use.

This is what i found on LEXMARK's website about your error, and it seems you have one or 2 faulty cartridges, or you are using compatible cartridges instead of Lexmark Originals:

Problem Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
Your print cartridge has shorted.

  1. Power off your All-in-One and unplug it.

  2. Plug in your All-in-One again and turn it on.

  3. Uninstall and then reinstall your cartridges.

  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)
Cartridge Error
Complete the following instructions:

  1. Power off your All-in-One.

  2. Use both hands to lift up the scanner unit until the scanner support holds it open.

  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

  4. Remove the color print cartridge.

  5. Lower the scanner unit until it is completely closed.

  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.

  7. Reinstall the color cartridge and remove the black print cartridge.

  8. Lower the scanner unit until it is completely closed.

  9. If the error message occurs again, replace the color cartridge.

  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.

  11. Lower the scanner unit until it is completely closed.

  12. If you receive the error message again, replace both cartridges.
Hope it helps

Andre

Sep 08, 2011 | Lexmark Office Equipment & Supplies

1 Answer

HP printer all-in-one model2410xphotosnart keeps giving me the message to remove and check print cartridges which I have done and both are full. Will not stop blinking and when trying to print makes...


Welcome to Fixya

This means the the printer cannot determine which cartridge is causing the error. Make sure that you are using original HP cartridges.

Please see troubleshooting procedure below:
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts. Click here to see how.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
  3. If replacing cartridges fails to correct the problem, click the link at the top of this page to contact HP.
Thank you for using Fixya!

Apr 03, 2011 | HP Office Equipment & Supplies

2 Answers

Printer displays 10.002 error


10.000x Supply error E-label cannot be read or print cartridge is
not properly installed.
10.0000 = Black print cartridge
10.0001 = Cyan print cartridge
10.0002 = Magenta print cartridge
10.0003 = Yellow print cartridge
1 Reinstall print cartridge.
2 Turn on the printer.
3 If the problem is not solved, replace the
cartridge.

Dec 24, 2010 | HP Color LaserJet 2600n Printer

1 Answer

Cannot print, scan or copy. Continue to receive


Hi,
Solution
  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts. Click here to see how.
  3. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
  4. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty.5. Replace Cartridge.Please rate my response!!!Thanks,SF

Jan 28, 2010 | HP PSC 2410 All-In-One InkJet Printer

2 Answers

Screen showing the message "remove and check right cartridge". Have done this several times and still can't print


I've had the same error:

Hold down the following keys:

Photosmart Express, Photo Fix, Reprints, Print Photos and then Help.

You'll get the message: "Enter Special Key Combo"

Press OK.

Scroll over to Reports then self test: and press ok, it should print. a selftest report.

If you get an error Pen in Chute 1, or 2, has tsr failure: Call/Chat with an HP technician.

Jan 19, 2010 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

Error 1203


hi..

error 1203 means either or both cartridges have short circuited and needs replacement..

You will need to perform the following steps to find out which cartridge is defective:


1. With the printer turned ON, open the front cover and remove both cartridges from the printer.
2. Power the printer OFF and unplug the power cable for 30 seconds. Plug the power cable back in and turn ON the printer.
3. If the error message is now cleared from the printer, please perform the "Self-Test" by following the steps below:
{
1. Make sure the printer is in “Copy Mode.”
2. Press the “Menu” button once.
3. The screen will display “Copy Menu: Copies”.
4. Press the left arrow button once. The screen will display “Copy Menu: Tools”.
5. Press the check button once. The screen with read “Tools: Maintenance”.
6. Press the check button once. The screen with read “Maintenance: Ink Levels”.
7. Press the right arrow button until the screen reads “Maintenance: Print Test Page”.
8. Press the check button once. This will start the Self-Test. Once the page has printed, the printer will stop. The test is not continuous.
}

If the printer has detected a "Cartridge Missing" error, then please follow the steps given below:

1. Turn the power OFF.
2. Open the front cover.
3. Turn the power back ON. The print cartridge carrier should move to the install position located in the middle of the printer. If it does not, close and reopen the cover:
4. Reseat both cartridges in the printer and check for the error.
5. If the error still displays, then remove the color print cartridge.
6. Close the cover.
7. If there is no error indicated by flashing lights, the color cartridge has short-circuited.
8. However, if you continue to get an error, repeat steps 1-3, and then go to step 9.
9. Remove the black print cartridge and reinsert the color cartridge.
10. If there is no error indicated by flashing lights, the black cartridge has short-circuited.
11. If you continue to receive an error in both cartridge scenarios, both print cartridges have short-circuited.

Apr 23, 2009 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

    1 Answer

    Print cartridge error


    try to take out the ink cartridge and check if there are any leaks inside. check also if there is still ink left in the cartridge. have the ink cartridge replace and the printer cleaned.

    hope this helps.

    fixya!

    Jan 29, 2008 | HP PSC 2410 All-In-One InkJet Printer

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