Question about Canon imagePROGRAF W6400 InkJet Printer

4 Answers

Error Code E0200D

What does this code mean and how can we solve it?

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  • joelbub Apr 12, 2008

    I get the same message when loading cut media. The print manager says that the printer is not connected to the my G5 Imac.

  • hassled Jun 06, 2008

    Every time we load a new roll of paper we get this error. Eventually, the plotter will work. But it is a major hassle.

  • matteomatteo Jun 17, 2008

    Any time I turn the printer on I get the E0200D error code "size undetected", no matter the size of the sheet. As all I need is just a sample to show me the thing is working, it is supposed to work offline with this, so it is definitely not a problem of connection or software. What can I do??


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I had this same problem with my imagePrograf 6400. The error was occuring because I had not properly seated the paper on the paper holder core. It was pushed all the way onto the holder (1/8th of an inch was all it took). Once I made this correction everything worked properly

Posted on Oct 27, 2009

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I think making sure the paper is properly aligned fixes that problem. I get it once in awhile.

Posted on Jun 29, 2008

  • lynax440 Mar 17, 2011

    The best solution for this problem is to unplugg the 220 volt power cord to reset the memory inside the machine...I did it today and it worked properly.


I was trying to load a roll but had presses the cut sheet button instead. When I pressed the roll button, the error message went away.

Posted on Oct 23, 2008

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This is displayed when the feed sensor could not detect the roll media even after feeding the prescribed length during loading of the roll media

paper path, roll drive unit, feed sensor, engine controller, system controller

visual check
feed sensor
cable connection
replace engine controller
replace system controller

Posted on Mar 27, 2008

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