Question about Webroot Spy Sweeper (spysweeper) for PC

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I have installed Windows 7 and trying to install McAfee 2010 and the install will not complete because of a message that Spy Sweeper conflicts with McAfee. How can I uninstall spy sweeper? It is not listed on the programs list to uninstall.

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  • 266 Answers

Go to Start/Run and enter regedit hit the Enter key.
Go to:
HKEY LOCAL MACHINE/SOFTWARE/MICROSOFT/WINDOWS/CURRENTVERSION/UNINSTALL

Look for any entries in that key that pertain to webroot or spysweeper and delete them. be very careful to only delete those entries and none of the others.

Or
You may also see HKEY_LOCAL_MACHINE\SOFTWARE\Webroot

In that REG_SZ . Delete this entry and restart your pc .. now you can install mcfeee

Posted on Feb 02, 2010

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Error message


What type? Please describe. However is the error is upon installation here are some tips:

The Windows Installer Service is required to install Spy Sweeper/Webroot AntiVirus 5.8 or Spy Sweeper/Webroot AntiVirus/Webroot Internet Security Essential 6.1. However, by Microsoft's design, the Windows Installer in not available in Safe Mode. On rare occasions Safe Mode installation is still desirable, so Webroot has engineered a method to make this possible. This method uses a file called "SafeCore.exe".

If the installation is performed using "Safe Mode with Networking" and an active internet connection is available, the Version Guard feature of our installer will automatically download and run SafeCore.exe. No action on the part of the user is required. Otherwise SafeCore.exe will need to manually be placed in the same folder as the standard Webroot software installer.

(Example: if the installer file is already on the Windows desktop, copy SafeCore.exe to the desktop as well, and then run the Webroot AntiVirus/Spy Sweeper/Webroot Internet Security Essentials 5.8/6.0 installer to begin the installation process).

To obtain a copy of SafeCore.exe, please first check what version of the Webroot software you are trying to install. Right click on the installer and choose Properties, and then click on the Version tab. A File version will be listed.

  • If the file version is 5.8.1.55, please click SafeCore.exe to download the SafeCore files specifically designed for 5.8.1.55 and place it in the same folder that the installer is located in.
  • If the file version is 6.1.0.128, please click SafeCore.exe to download the SafeCore files specifically designed for 6.0.2.22 and place it in the same folder that the installer is located in.
  • If the file version is different than the two listed above, please contact Webroot Technical Support for an alternative option.

If the computer you are trying to install on does not have a network connection, it may be required to transfer this file from one machine to another using removable media such as a USB drive or CD-ROM.

If installing Spy Sweeper/Webroot AntiVirus/Webroot Internet Security Essentials 6.0, the Backup Component may not install completely in Safe Mode since it contains components that require the Windows Installer Service to install completely. You will need to re-run the installation in normal mode to activate the Backup component.

Feb 21, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Purchased new pc w/windows 7 os. installed spy


In order to solve this problem you have to solve this problem
you have to uninstall Spy Sweeper.before that you open taskmanager and in the process tab,click on the respective process of spy sweeper
and stop it.Then you could uninstall it from your pc.

Then install Spy Sweeper from your cd.

Feb 07, 2010 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Trying to remove all reference to Webroot from registry.


please solve my problem i want download nero software 6 demo edition but that give me some error after instaltion can u give serial number of this edition thanks Fayaz

Jan 29, 2010 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Installed webroot antivirus w/spy sweeper. At a crawl...


My advice: uninstall it, and install the _free_ anti-virus software from Microsoft: http://www.microsoft.com/security_essentials
Enable the Windows Firewall.

Jan 27, 2010 | Webroot AntiVirus with AntiSpyware &...

2 Answers

Alleged conflict mcafee w webroot spy sweeper


Hi,
If spysweeper was installed then you should find it in "add remove programs" (XP) or "programs and features" (Vista) both can be found in the control panel.
When you open it look for webroot.
If it's not there type regedit in the search or run box, click on edit and select find, type webroot into the text box and search for any registry entry relating to spysweeper (webroot).
If your registry finds an entry click on find next and keep on doing this until the registry is cleared, then restart your PC and try and update Mcafee.
If you can't find any registry entry relating to webroot your PC maybe infected with spyware, malware or a virus. In that case i would perform a deep scan of the system whether your antivirus is updated or not.


Good luck and please post back if you need anymore help.

Aug 11, 2009 | Webroot Spy Sweeper (spysweeper) for PC

3 Answers

Removing webroot spy sweeper


This worked for me. Search the registry for webroot (start->run->type 'regedit'); in regedit, find 'webroot'. Delete the folder that has webroot (it has sub-folder 'spy sweeper'). McAfee should finish installing.

Dec 19, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

I have a subsription with McAfee and I cannot download the software before having this webroot spy sweeper removed.I cannot find it on my computer and never had a subscription with this webroot spy...


first uninstall the webroot spy sweeper through the following steps.
1.click start 
2.go to control pannel
3.open 'add or remove program'
4.a window will open wait for some time until the list is populated

5 i)in that list find webroot spy sweeper and click remove 
   go through the uninstall wizard and finish the uninstallation process

5 ii)if you didn't find webroot spy sweeper there then it can be a virus
You need to download a program called MalwareBytes because that searces your entire computer
, finds the virus and completely destroys it.

http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Click the green 'download now' button (don't worry - this is free) and once you've downloaded it, got the updates and done a system sweep which takes a long time but it's worth it, you should be fine. It also solves the desktop, wallpaper and screensaver hijack, too.

6. restart your computer

7.open mycomputer click search and do a search for webroot spy sweeper
delete all the files and folders regarding webroot spy sweeper

8.now download mcafee before installing mcafee uninstall MalwareBytes and restart your pc
because at a time only one antivirus software should be used

i think this solution will help you 
if the problem is not fixed please inform i will suggest some other ways

Dec 19, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Trying to uninstall spysweeper to install mcafee


its ok now folks . i got it sorted myself . mcafee must have some firewalls that wont allow even traces of another programme through. i installed f-secure instead with no problems whatsoever . thanks for your time.

Dec 08, 2008 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

The connection to the spy sweeper engine has been lost or terminated. Sky sweeper will now close and restart


CLEAN INSTALL needed here.
Try un-installing after the un-install, shut down completely for at least 30 seconds, and then restart. This releases any "Locked files" for deletion.
Then do a search in 'all files and folders' - search for both Weebroot and then Spy Sweeper, with the options "Search system folders", "Search hidden files and folders" and "Search subfolders" checked. Delete all of those files found.
You should do this search and delete whenever you un-install any programs. It will remove lots and lots of leftover junk files and corrupted files taking up room on your hard drive. It will also give you a "clean install" when you reinstall or install an updated program. (Do this ESPECIALLY when updating to a NEW anti-virus programs and “Internet Security Suite” programs such as McAfee or Norton etc.)
BEFORE RE-INSTALLING Spy Sweeper
Download and install "Registry Mechanic" then do the updates prior to running it and removing anything for the first time. This will get rid of all your current Registry errors, prior to installing or reinstalling.

Dec 09, 2007 | Webroot Spy Sweeper (spysweeper) for PC

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