Question about DeLonghi EC701 Espresso Machine

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Hello,\r\nI snapped off my milk frothing knob, i

Hello, I snapped off my milk frothing knob, i have ordered a new one but how do you replace it? is it a question of just yanking it off or is there are trick to it? I have seen there are two interconnecting plastic parts, so unsure on how to unfasten them.

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  • mark_toshack Feb 02, 2010

    Hi

    it didnt come with instructions hence why i had to ask this forum. thanks for the number though.

    Mark


  • mark_toshack Feb 03, 2010

    Thanks justaskjoe for your prompt reply and the number. The knob didnt come with instructions unfortunately. Does anyone have a copy they can email me?

  • mark_toshack Feb 03, 2010

    Thanks Sheikhtijani,
    that is the manual for the machine - i am looking for instructions on how to change the knob.

  • mark_toshack Feb 06, 2010

    Does anyone have a copy of the instructions they can email me?

  • mark_toshack Feb 07, 2010

    thanks Richie_asg1, i have tried removing all the bits to push back in. I will try again. Thanks.

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Most of the time these are push- fit.
If you have snapped the original, then study the new one to see if there are some broken bits to remove first from the fitting. Try and understand the fitting method before going further.
Usually it is a rod with 2 flats on the sides, that the knob will latch onto with a spring clip.

If the original knob is ok, or contains other parts not on your new one- there may be another part that is broken.

Posted on Feb 07, 2010

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You will have to contact on this company service center office and ask for the instructions to connect the knob. they Will guide you as per the problem. De’Longhi America, Inc. Park 80 West, Plaza One Saddle Brook, NJ 07663 1-800-322-3848------------------ De’Longhi Canada, Inc. 6150 McLaughlin Road Mississauga, Ontario L5R 4E1 Canada 1-888-335-6644----------------- Fiducia Italiana S.A. de C.V. Hortensias #129 - Col. Florida Del. Alvaro Obregon 01030 Mexico DF Tel. 0052-56625368 o 69 Fax 0052-56625619 www.delonghi.com 5732131200/06.04 ------------ ---------- How do you get service? If repairs become necessary, see contact information below: U.S. Residents: Please contact our toll free hot-line at 1-800-322-3848 or log onto our website at www.delonghi.com. For all accessories, spare parts or replacement parts, please contact our parts division at 1-800-865-6330. Residents of Canada: Please contact our toll free hot-line at 1-888-335-6644 or log onto our website at www.delonghi.com. ------ check out.keep updated.thanks.

Posted on Feb 03, 2010

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Hi, you can get the manual to your EC701 Espresso Machine here.....

http://kitchen.manualsonline.com/manuals/mfg/delonghi/ec702.html

Take care

Posted on Feb 03, 2010

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Hello Mark. The new frothing knob will come with instructions. If, after seeing the instructions you still have a question, here is the number to their technician.
To speak directly with a consumer service representative, please call 1-866-Latte- Best (1-866-528-8323). Representatives are available 8:30 am – 5:00 pm (EST) Monday through Friday.
Regards, Joe

Posted on Feb 02, 2010

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