Question about Lexmark X4270 All-In-One InkJet Printer

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When i replace a new black cartridge, it tells me that black cartridge missing.

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Do you remove the plastic of the new cartridge

Posted on Feb 02, 2010

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Is it a NEW genuine dell cartridge or an aftermarket or refill? There is a computer chip in the cartridge itself that is not communicating with the printer that it is a genuine cartridge and therefore says it's empty to prevent you from using a "non-oem" cartridge.

If this is not the case, then the cartridge is defective and should be returned.

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I have a Lexmark X6170 and when I try to copy it says "error 50C cartridge error consult manual. I have changed the black cartridge but not the color I don't use color it was working fine . I can find my...


The error is telling you that the color or black cartridge is missing. It's not recognizing one of your cartridges, most probably the new black cartridge. Here's a link to the Lexmark website to guide you on what to do with that problem. http://bit.ly/bkCWPF

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Unplug the printer from the wall. Also remove the power brick for 60 seconds. This will reset any error messages you get from the printer. Plug everything back in and power on the printer. Take out the Dell black cartridge and reseat it. Put it back in and do the same for the color cartridge. When you close the printer it should try to print an alignment page.

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Printer cannot find new black cartridge. Left cartridge missing.


The electronics are bad on your compatible and your printer can't recognize it's there. Return this cartridge and get your money back. The next cartridge you buy, ask if the electronics have been tested to be functional. I recommend refils from Cartridge World or Office Depot.

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did you remove the tape from the new cartridge ?

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Ink cartridge missing


you can tell me plz which printer use u .......i hope u use both color & black ink cartridge.....go to printer
setup .......???????if your black ink empty you change your near pc Or printer vender........

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you may want to do a clean and calibrate on that unit

then do a test page

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There is no doubt in my mind it Will be the cartridges you are using, alignment will continue to be requested if print out is missing bits do yourself a favour and use HP gen., not trying to plug HP just telling you the facts

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