Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

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HP Solution Center does not recognize the scanner anymore... We are operating on a Windows 7 system... the drivers had to be downloaded from the internet because the cd that came with the printer was for Vista... It worked fine for a month and then yesterday it didn't recogonize the printer nor the scanner... we reinstalled the drivers again... the printer works but the scanner is not recognized. (We have the HP Pavillion desktop...)

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I had the same problem and solved it. I was using HP Solution Centre to run my HP Scanjet 5590 on Windows 7 Pro 64 bit without problems. Then I ran the scanner using Windows Fax and Scan, but didn't like it, so went back to HP Solution Centre - whereupon the scanner was not recognised.
After hours of reinstalling software etc etc, without success, I suddenly noticed four device icons on the left hand side of HP Solution Centre. These were labelled (when hovered over with the mouse) hp scanjet 5590, hp scanjet 5590 #2, hp scanjet 5590 #3, hp scanjet 5590 #4. Only the top icon was active, but when I clicked on any of the four it moved to the top.
Clicking on hp scanjet 5590 #2 gave me a working installation once more - problem solved. No doubt the multiple icons arose from my desperate attempts to try different USB ports.

Posted on Nov 03, 2010

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Posted on Jan 02, 2017

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I downloaded the driver that is supposed to work for my windows 7 computer, but it does not recognize that a scanner exists.


Good Day Imberi!

You have to browse the software driver that you downloaded and look for scanner driver. Run the installation again.
If the software driver is not complete, you can download here: You must select first the operating system and look below the drivers.

First of all, the HP C6380 must be connected locally from the PC that you are using. You can then use the scan option from your printer or scan option from the control panel of your system.

Let me know if you want me to help you further.

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Click Here to download HP Scanjet 5000 driver for Windows 7 32bit.
and click here for Windows 7 64bit

You can download Hp Laserjet 1020 driver for windows 7 from the below links:

Click Here for Windows 7 32 bit

Click Here for Windows 7 64 bit

If you have problem, let me know.

Good Luck.

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Here is the driver download link for Hp F2210 for Windows 7 (32-bits)

ftp://ftp.hp.com/pub/softlib/software11/COL30101/al-74850-1/DJ_AIO_03_F2200_NonNet_Full_Win_WW_130_140.exe


Here is the driver download link for Hp F2210 for Windows 7 (64-bits)

ftp://ftp.hp.com/pub/softlib/software11/COL30101/al-74850-1/DJ_AIO_03_F2200_NonNet_Full_Win_WW_130_140.exe


Download the driver according to your Windows 7 bits version and install it.

Your Printer will work fine.

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