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Hi Bajanguru I need help please. I have a Motorola Cliq, which I bought on EBAY. I only have a screen which leads me to set up a Motoblur Account. I have checked my sim card on another Android phone and it works fine. The technical support people at Motorola are not able to help me as there is no "System Reset" option on my phone. It only comes up with the procedures for setting up a Motorblur account and then an error: "Error creating account. The phone radio is unable to connect to the network. Make sure the radio is on or if it is on, move into better coverage area and try again." (By the way, there are five bars showing for good coverage.) This may be a network error where the frequency is different here in Australia. Please assist. Thank you.

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Using the phone in Australia looks to be your issue. To the left of the signal bars, do you have a letter there? Like an E or 3G? You probably need to edit the phone's APN settings as it comes with T-Mobile settings even though it is unlocked, you need to set this up for your carrier in Australia. Your phone carrier will get you the APN settings, or you can search google for them, each carrier has different settings.
   1. At the WELCOME TO MOTOBLUR screen, Select Language 
   2. Press the menu key 
   3. Select APN 
   4. Press the menu key again and then select new APN connection 
   5. Contact your service provider to ensure APN connection settings is correct.

Posted on Feb 10, 2010


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How to hard reset?

To pass the screen of the Motoblur without the password you will need to perform an external FDR, I think that there will be no problem at erasing all the information on the phone since that is exactly what you want. :D
I will provide you 2 steps since it change depending the Android Version on the device.
First Option (if this does not work move to the other steps)
  1. Power off the phone, press and hold "x" key on the keyboard, then press the power button.
  2. Wait for the "triangle ! / Android" screen then release the "x" key
  3. Press the "@" key to bring up recovery menu
  4. Use Navigation Keys (left/right) to select "wipe data/factory reset" and press the Enter/Rtn key
  5. Navigate on-screen menu to select "Reboot System Now" and press Enter/Rtn key
  6. Wait for device to reboot
  7. Login in with your credentials
Second Option.
It all the same up till the step 3
3. Press the volume up and down key simultaneously to bring up recovery menu
Go to "wipe data/factory reset" and select it with the Power key.
Navigate down to select "Yes -- delete all user data", using the volume keys, followed by the Power button to confirm.
After this it is the same as the first option.

You can check the steps on this link
CLIQ 2 Master Reset Factory Data Reset

Hope it helps.

Motorola Mobility.

Aug 05, 2014 | Motorola Mobility Cliq 2 II MB611 MOTOBLUR...

1 Answer

I want to unlock my mb611 imei #352779040127311. Can you please give me the code.

You can get the unlock code for your Motorola MB611 either from your service provider or from online sites. is where i unlocked my phone. Check it out!!

Sep 07, 2012 | Motorola Mobility Cliq 2 II MB611 MOTOBLUR...

2 Answers

I bought from a new unlocked Motorola Cliq XT MB501 with a T-mobile logo on it. I received also a unlock code for my sim card. . At beginning I could access my main menu on the phone but after a...

It seems your Motorola Cliq XT MB501 Unlock Code is not correct and I think your phone right now in deep unlocked state. To solve this you can contact to T-Mobile to get that Motorola Unlock Code, since you bought that phone from thrid party (Amazon) it will be difficult to get unlock code from T-Mobile, but you can try that. And if you want quick solution, you can get that unlock code by buying from third party sites. I hope my solution can solve your problem.

May 03, 2011 | Motorola Mobility CLIQ Cell Phone

1 Answer

How to reset motoblur password

hi lianamoto to reset thr mototblur put in thr email and thrn put in fotgot password, Now the phone should send a link to reset the password to yout email that you use to set up your blur account in the first place. hope this helps.of not you can go to thr motorola website.

Mar 24, 2011 | Motorola Mobility CLIQ Cell Phone

1 Answer

My Cliq keeps shutting off, & cutting back on, but only to the opening Motorola screen. I need help!!

Hi! you should upgrade the firmware of the mobile and if its been more than a year since you bought this phone, please consider replacing the battery.

Thank you. pls let me know if you need more help. Good luck

Oct 23, 2010 | Motorola Mobility CLIQ Cell Phone

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