Question about Microsoft Xbox 360 Console

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Signed up to xbox via online xbox, not console.

Signed up to xbox live gold via online xbox, not console. When I started up xbox console it required that I had to do a set up via the console. When I did that the console saw the online profile already setup and said gamertag already exists for live id. Why can't I just log in via the console? I also get the 80154013 error - action can't be done if I continue with a new gamertag name...any ideas??

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What you should try and do is set up a "guest" profile. I'm assuming you just bought your Xbox and have turned it on for the first time? Hence you need a gamertag to get your Xbox set up.
They simply need to have a profile on there so you can go to the dashboard. (Hence why people usually create their Xbox Live Gold accounts on their actual Xbox 360.
Forget for a moment, that you already have a gamertag. Create a new gamertag (you will automatically get a silver account) once you get to the dashboard, you will be able to go to profiles and the very last option and select "recover gamertag" because at the moment, your gamertag isn't on your actual console yet. Put in the details of your gamertag, password, email etc. And accept the terms & use then recover the gamertag.
I'm not sure, but you may be able to recover your gamertag the very first time you turn on your Xbox (which is what you may be having trouble with). If you could, let me know some more of the details and I could give you a more specific answer.
Otherwise:
1. Recover gamertag

or

1. Create a new gamertag (NOT gold, NOT on Xbox.com)
2. Recover gamertag through profiles --> recover gamertag

Hope I was of some help.

Posted on Feb 02, 2010

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