Question about Sony Audio Players & Recorders

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MTP device is connected to front PC usb but power is not charged in the unit

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USB ports on the front of the PC are sometimes low-power ports. Try ports on the back of the PC.

Posted on Feb 02, 2010

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Tried connecting the GT-T9500 to a Lenovo (2011 Windows 7 laptop). Nothing happens. What needs to be done to transfer files from the phone to laptop. Thank you!


In your android device You should go to "Settings" then "USB computer connection" and here you can choose a mode in what your device is connecting to a PC "Media device/MTP", "Camera/PTP", or only charging mode.

You should switch to MTP mode.

Mar 19, 2015 | Samsung GALAXY S4

1 Answer

Hi. i am tryinmg to charge my nieces mp3 that she has got. she lost the original chatger (lead) so i am using a spare one that i have found.. its coming up on the screen connected but its not showing the...


Hi, why it's not charging yet ,i think its not yet recognizing the mp3 player yet. You will need to follow the below step and solve the problem.,Then after trying out this steps and still does not work,That means you will need to replace the USB cable...

Hi, when an m3player does not detect on your PC, usually when Drivers that corrupted..
How to rectify the problem:

Connect the mp3 player to the PC
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.

- If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub.

- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.

Check under Device Manager

1. Right-click My Computer, and select Manage.


2. Click Device Manager on the left pane.


NOTE: MP3 Players can connect to your computer in MSC or MTP mode. Exceptions are mp3 player Connect and mp3 player Express which only use MTP mode. MTP mode is the recommended and default method for mp3 Players when used with Windows OS.

The mp3 player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.


Refresh the drivers

1. Right-click the entry with the error mark, select Uninstall.

2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


Good luck......

Mar 12, 2011 | Audio Players & Recorders

3 Answers

When printer connected to pc is showing usb device not recgnised in windows xp


two things to try
  1. try using another usb port ( preferably one on the back of the pc)
  2. switch out usb cable with another

Sep 24, 2010 | Office Equipment & Supplies

1 Answer

My Red Sansa Clip 4GB will not show on any computer i plug it into, It only charges and i have tried the auto detect, mtp, and msc settings. Any Suggestions?


See the section about the hot fix first----- If you are using Windows XP: you need the following. Windows XP SP2 or higher Windows Media Player 10 or higher
Download and install the latest Windows Media Player if it's not installed.
If you are using Windows Vista: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player. Download the hotfix from-->>> http://support.microsoft.com/kb/939211. Run the hotfix.
Refresh the players driver Connect the Sansa player to the PC The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.
If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. Check under Device Manager 1. Right-click My Computer, and select Manage. 2. Click Device Manager on the left pane.
NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. Exceptions are Sansa Connect and Sansa Express which only use MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode)
If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes.
NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC.
Instructions to connect in Forced MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/61
Instructions to switch player to MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/207
If the player is detected in MSC mode but not when set to MTP mode, try to update or reinstall the Sansa firmware
NOTE: Sansa Express and Sansa Connect do not have MSC mode. For Sansa Connect you can try reinstalling the firmware using the Connect Recovery Mode.
Additional troubleshooting notes: If you have replaced the Sansa Player and you still have problems getting it to recognize in the computer, then you may need to try some additional troubleshooting. - Try connecting on another computer. - Try using a different USB cable - Try connecting to the back USB ports which may supply better power. - If only MTP mode is not working, try reinstalling Windows Media Player For Windows XP try also download and install the MTP Porting Kit

May 17, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Fuse is completely frozen. no functions work. will not turn off, screen says "disconnected" . just charged it.


Try and reset the player. Reset the player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly. Then try this Connect the player to your computer. The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports or on another computer if one is available. Make sure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the players screen is just not working. If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. <<<<< BUT TRY THIS ALSO >>>>> Check the Device Manager 1. Right-click My Computer, and select -- > Manage. Click Device Manager on the left pane. NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. *** See This Tip Posted here **** --> http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <-- Copy this address into a new window. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode) If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes. NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. >>>> BUT TRY THIS <<<<<<< Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC. Verifying and changing the USB mode of the device to MSC or MTP From the Main Menu, select Settings > USB Mode.

Feb 27, 2010 | SanDisk Sansa Fuse MP3 Player

1 Answer

It is stuck on the disconnected screen and it won't turn off or on. It had been charging and when i took it off, it is frozen. It is a new laptop with norton antivirus. So I don't understand.......


Try and reset the player. Reset the player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly. Then try this Connect the player to your computer. The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. - If the player does not turn on try other USB ports or on another computer if one is available. Make sure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the players screen is just not working. If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. <<<<< BUT TRY THIS ALSO >>>>> Check the Device Manager 1. Right-click My Computer, and select -- > Manage. Click Device Manager on the left pane. NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. *** See This Tip Posted here **** --> http://www.fixya.com/support/r3774047-solve_mp3_player_connection_problem <-- Copy this address into a new window. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode) If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes. NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. >>>> BUT TRY THIS <<<<<<< Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC. Verifying and changing the USB mode of the device to MSC or MTP From the Main Menu, select Settings > USB Mode.

Feb 26, 2010 | SanDisk Sansa Fuze MP3 Player

2 Answers

When i connect to usb port it says insufficent power supply. What should i do


You will need to buy get a POWERED HUB,as the USB port can only supply 500mA and your device needs more.

Feb 21, 2010 | Transcend T-Sonic 840 MP3 Player

1 Answer

My mp3 was on but now it won't come back on or charge.


Try and reset the player.
Reset the player:
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

Then try this
Connect the player to your computer.
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports2_bing.gif or on another computer if one is available. Make sure you are connecting directly to the computer USB port and not to a USB hub2_bing.gif.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the players screen is just not working.

If you receive the error "USB Device2_bing.gif Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
<<<<< BUT TRY THIS FIRST >>>>>

Check the Device Manager
1. Right-click My Computer, and select -- > Manage.

Click Device Manager on the left pane.
NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode.
MTP mode is the recommended and default method for Sansa Players when used with Windows OS2_bing.gif.

*** See This Tip Posted here ****
Solve your MP3 Player Connection Problem.

The Sansa player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.
Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
>>>> BUT TRY THIS <<<<<<<
Connect using MSC mode
Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC.
Verifying and changing the USB mode of the device to MSC or MTP From the Main Menu, select Settings > USB Mode.


Feb 21, 2010 | SanDisk Sansa Clip MP3 Player

4 Answers

Recharging


press the power button several times while player is connected via USB, waiting a few seconds between, eventually it will start charging, took pressing power on mine 5-6 times till it eventually started charging.

Aug 10, 2009 | Memorex MMP8565 MP3 Player

2 Answers

I installed my sony NWZ as MTP device, but now i want to go back to simpler UMS (standard usb connection) ive tried removing the mtp drivers from device manager, but it always just auto installs... Can...


Since there's no easy option in the Walkman's settings to switch back and forth between MTP and UMS, there's a little trick to un-do the MTP drivers so that the unit becomes a straight USB Mass Storage drag/drop unit. You have to go into Device Manager (Windows XP), find the Walkman in the Portable Devices group, right click, then select Update Driver. Then select "No, not this time", then Next. Select "Install from a list or specific location (Advanced) then Next. Select "Don't Search, I will choose the driver to install", then Next. (Be sure to check the box beside Show Compatible Hardware) Highlight USB Mass Storage Device, then Next. (To revert back to MTP, just do the same thing but choose MTP instead of USB Mass Storage Device.) Personally, I'd never go back to the MTP mode. Having the Walkman seen by the computer as just another USB mass storage device allows the drag/drop transfers to go much faster

May 05, 2009 | Sony NWZ-A829 Digital Media Player

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