Question about Canon Powershot SX110 IS Digital Camera 9.0MP

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My lense will not retract. - Canon Powershot SX110 IS Digital Camera 9.0MP

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Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Feb 02, 2010

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Lense will not retract


Have you checked your battery? Is it depleted? Try new batteries. Usually this will fix the problem.

Otherwise, is your camera dirty? Grit in the lens apparatus will stop it from moving properly. Check if cleaning is needed.

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There could be two things causing this problem.

1- some dirt somehow got on the outside of side of the lense. So the lense could not fully retract or open out. As a result you can not take any picture. If the lense comes out even a little bit, try to pull it out NOT too hard a few times. If it does not retract, turn the camera off and push the lense in (up and down) NOT too hard for a few times. If the camera opened up 100% or retracted 100%, your camera should be back to normal. Make sure to clean the outside of the lense when fully open and keep it clean always. If this did not help, read 2.

2- If you dropped the camera, some mechanical part of the lense is broken or dislocated or the cable may have come loose. In this case you need to take out the lense from the camera and inspect it for broken pieces or loose cable. clean the outside of the lense and push the lense in and out a few times. Put the lense back on the camera and your camera would be back to normal.

Good luck!!!!!!

Jun 11, 2009 | Olympus FE-270 Digital Camera

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DSC_W110 model problem


You definitely have some dirt on the outside of your lense. You need to keep it clean by holding cloth on the outside of the lense. Turn the camera off. If the lense does not retract fully, while turning it off, press on the lense (up and down motion with the lense motion) very softly for a few times. The lense should retract 100% inn. If not %100 retreacted, but almost 100% retracted push the lense a little harder in until it retracts all the way in exactly the normal position. That should take care of your problem. Good luck

Jun 09, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Jammed lens


When you turn it off, does the lense go up and down. If yes good news. while turning the camera off press on the lense very softly (up and down motion) until the lense retracts 100% or almost 100%. you may have to try a few times. if almost 100% retracted, push the lense a little harder in, untill it retracts all the way in. Turn it back on, it should work now. If you do not keep your lense clean you get that problem. After you droped it, some mechanical part on the lense may have broken or dislocated. In this case you have to open the lense inspect the parts, clean them and puth them back together.

Jun 08, 2009 | Polaroid i830 Digital Camera

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How to fix a popped off lens


Try turning the camera on and off a few times. If it did not go in while turning it off gentely push the lense in. You might have to try this a few times. If the lense retracts, but not all the way in, push the lense a litte harder in. When the lense is 100% retracted, turn the camera back on, the lense should pop off. Your lense is probaly dirty. Need to clean it and keep it clean always.

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Jun 08, 2009 | Kodak Easyshare M753 Digital Camera

1 Answer

Sony cyber shot dsc-n2


There could be two things causing this problem.

1- some dirt somehow got on the outside of side of the lense. So the lense could not fully retract or open out. As a result you can take any picture. If the lense comes out even a little bit, try to pull it out NOT too hard a few times. If it does not retract, turn the camera off and push the lense in (up and down) NOT too hard foe a few times. If the camera opened up 100% or retracted 100%, your camera should be back to normal.

2- If you dropped the camera, some mechanical part of the lense is broken or dislocated or the cable may have come loose. In this case you need to take out the lense from the camera and inpect it for broken pieces or loose cable. clean the outside of the lense and push the lense in and out a few times. Put the lense back on and your camera would be back to normal.

Good luck!!!!!!

May 14, 2009 | Sony Cyber-shot DSC-N2 Digital Camera

1 Answer

Lens won't in on camera and makes clicking sound.


When you dropped your camera, some dirt got on the outside of the lense or some mechanical part of the lense broke or dislocated. If some of the mechnical part of the lense is damaged, you need to open up the lense from the camera and inspect the parts. Look for loose parts, then clean it and put it back.
I had the same problem with my sony Cyber-shop, but it was not dropped. somehow one or more small piece of dirt got on the outside of the lense. Here is what I did and the problem was fixed for good.
While turning the camera off, I pressed on the lense (up and down motion) softly. After a few times, the lense retracted 95% of the normal retracted position. I then, pressed the lense a little harder in untill it was fully retracted. It has been working okay since then.

You should always keep the outside of the lense clean and do not drop it.

Good luck

Oct 11, 2008 | Sony Cyber-Shot DSC-P32 Digital Camera

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Dropped Sony Ciber-shot when lense was extended. Will not fully extend or retract now. How do I remove lense assembly to reset position.


sir,
open your camera,beside the cam part u can see the small gearbox, un screw this part and disconnect it from the base, then slowly turn the lense assy to both side carefully, dont give force. if the lense assy becom loose, fix the gear unit give a 3volt to the motor bring the cam to retracted position,then fix whole unit, it will work properly
thanx,

gulshanclt

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This thread might be relevant to your problem: http://www.fixya.com/problems-solutions/t114846,p220455/Olympus-Digital-Cameras.aspx Comment on what you saw in there when you opened it up, compared to the other user. Good luck

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