Question about HP Scanjet 4370
I have HP Scanjet installed on three laptops. One is an Acer and the other two are HP. Everytime I plug in the USB connection on Acer to connect the scanjet it shuts down the system. Also when I plug in the scanjet to USB for the two HP laptops, the mouse stops to work and I have to use keyboard keys to navigate and finish my work. But once the USB has been unplugged the system functions just fine. Please Advice. I have already downloaded the software updates.
Try doing a BIOS update on the sys if it doesnt work out uninstall the drivers from both the sys and try to use the unit as a plug and play device the sys should automatically detect the new hard ware found wizard and install it using that it should fix the issue
Posted on Feb 08, 2010
Pls something is definately wrong with the hp scanjet and with time it passes it to your lovely laptops. i advice you dispose it and better still get another.trust me that would really help.
Posted on Aug 01, 2009
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Posted on Jan 02, 2017
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