Question about Computers & Internet

1 Answer

Toshiba 500GB External Hard Drive Fails

Toshiba 500GB External Hard Drive Connected to USB2.0 port

I recently purchased the Drive and data copies/moves to the drive without a problem (various Video and Audio File formats). However, when I attempt to copy/move data from the drive to another location (another Drive or MP3 player) OR, for example, try to convert video from AVI to DVD - the drive stops responding and a Windows Pop-Up message tells me that the data has been lost.

If I then switch off the drive and re-start it, the data is all there and I am able to continue moving it.
To move/copy 1 folder containing 10 .avi files of approximately 700MB each, I had to restart the drive 5 times. If I wish to create Music CD's from MP3's or convert any of the files on the drive to a different format, the conversion/writing will fail, because the drive stops responding. I am running Windows XP Service Pack 2, all fully up-to date and I have already formatted the Drive after it began to be problematic(NTFS).
Formatting did not resolve the problem.

Posted by on

  • jsmjones Feb 19, 2008

    vvvaishakh

    I appreciate your response, but this problem is not specific to .avi files, as it occurs when moving MP3 files and .mpg files as well. No problems viewing or playing the files, ONLY when moving/copying the files from the external drive to another drive.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 62 Answers

It is a problem with windows xp. *.avi files in windows may cause the problem.
Solution:
http://www.moviecodec.com/topics/3588p1.html

Posted on Feb 19, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When i plug in the usb to my computer it is not recognized and does not show anywher


If you have a SimpleTech SimpleDrive connected to your computer and you're experiencing problems with the external hard drive, there may be several reasons why it's malfunctioning. Troubleshooting your computer can help rule out common problems and the possibility that the hard drive may be defective. If you recently purchased the device and suspect there is something wrong with it, return the defective drive to SimpleTech or the reseller for a replacement. Incompatible USB Port Problems SimpleTech SimpleDrive plug and play options makes it easy for you to connect the device to your computer. But you may encounter problems if your computer's USB (Universal Serial Bus) ports are not compatible with the external hard drive. Make sure your ports are powerful enough to operate the drive. USB 2.0 ports are recommended, but if you're using an older computer with 1.0 ports, the hard drive will function much slower or you may receive an error message that the device is not compatible with your system. b> Missing External Drive Letter If you're unable to find the SimpleTech external hard drive's letter on your desktop after you have installed the drivers for the device, it's possible that the external drive may be assigned to another drive. Sometimes, the hard drive is assigned to a network drive and you may need to manually change the drive's letter in Disk Management. b> SimpleTech SimpleDrive Incorrectly Formatted b> SimpleTech SimpleDrive is normally pre-formatted for Windows NTFS (New Technology File System), but Mac users may need to copy the backup software and reformat the external hard drive for FAT32 or Mac OS to be able to use the external drive. If the external hard drive is not formatted correctly for your system, it may not function or work properly. b> External Hard Drive Inaccessible If you receive an error message that says "Drive Inaccessible," the SimpleTech SimpleDrive may not be able to read the service area of the platter. If the external hard drive emits a loud or abnormal sound, this could mean the device is failing.
Test the drive on another computer to see if it is working properly. Otherwise, the external hard drive's surface area may be damaged or corrupted.
Replacing a Defective Hard Drive You can return a defective hard drive that is under warranty to SimpleTech. The manufacturer will exchange the device if the seal is not broken. But if you break or tear the seal on the case, any warranty claims will not be accepted and the device will be returned back to you. SimpleTech will only accept the device if you contracted a commercial data recovery company to retrieve critical data from the external hard drive and the seal needed to be broken. Before returning the defective drive, you will need to secure a RMA (Return Merchandise Authorization) approval number from SimpleTech and furnish any invoices or documentation regarding the data recovery company's services
or if its a usb external drive you might need a usb 3 card installed on your computer your computer might not have enough usb output power USB 3 card will provide more power when needed to the device to gain maximum throughput and conserve power when the device is connected but is idling http://blog.premiumusb.com/2010/09/usb-2-0-vs-usb-3-0/ these can be purchased on Ebay cheap and easy to install http://www.ebay.com.au/itm/PCI-e-PCI-Express-USB3-0-Card-new-NEC-720200AF1-chipset-/330608109325?pt=LH_DefaultDomain_0&hash=item4cf9c7670d for roughly $9 or $10free postage Hope this helps.
b>

Dec 14, 2012 | SimpleTech 500GB SimpleDrive Pro External...

1 Answer

Won't recognize external hd


If you have a SimpleTech SimpleDrive connected to your computer and you're experiencing problems with the external hard drive, there may be several reasons why it's malfunctioning. Troubleshooting your computer can help rule out common problems and the possibility that the hard drive may be defective. If you recently purchased the device and suspect there is something wrong with it, return the defective drive to SimpleTech or the reseller for a replacement. Incompatible USB Port Problems SimpleTech SimpleDrive plug and play options makes it easy for you to connect the device to your computer. But you may encounter problems if your computer's USB (Universal Serial Bus) ports are not compatible with the external hard drive. Make sure your ports are powerful enough to operate the drive. USB 2.0 ports are recommended, but if you're using an older computer with 1.0 ports, the hard drive will function much slower or you may receive an error message that the device is not compatible with your system. b> Missing External Drive Letter If you're unable to find the SimpleTech external hard drive's letter on your desktop after you have installed the drivers for the device, it's possible that the external drive may be assigned to another drive. Sometimes, the hard drive is assigned to a network drive and you may need to manually change the drive's letter in Disk Management. b> SimpleTech SimpleDrive Incorrectly Formatted b> SimpleTech SimpleDrive is normally pre-formatted for Windows NTFS (New Technology File System), but Mac users may need to copy the backup software and reformat the external hard drive for FAT32 or Mac OS to be able to use the external drive. If the external hard drive is not formatted correctly for your system, it may not function or work properly. b> External Hard Drive Inaccessible If you receive an error message that says "Drive Inaccessible," the SimpleTech SimpleDrive may not be able to read the service area of the platter. If the external hard drive emits a loud or abnormal sound, this could mean the device is failing.
Test the drive on another computer to see if it is working properly. Otherwise, the external hard drive's surface area may be damaged or corrupted.
Replacing a Defective Hard Drive You can return a defective hard drive that is under warranty to SimpleTech. The manufacturer will exchange the device if the seal is not broken. But if you break or tear the seal on the case, any warranty claims will not be accepted and the device will be returned back to you. SimpleTech will only accept the device if you contracted a commercial data recovery company to retrieve critical data from the external hard drive and the seal needed to be broken. Before returning the defective drive, you will need to secure a RMA (Return Merchandise Authorization) approval number from SimpleTech and furnish any invoices or documentation regarding the data recovery company's services
or if its a usb external drive you might need a usb 3 card installed on your computer your computer might not have enough usb output power USB 3 card will provide more power when needed to the device to gain maximum throughput and conserve power when the device is connected but is idling http://blog.premiumusb.com/2010/09/usb-2-0-vs-usb-3-0/ these can be purchased on Ebay cheap and easy to install http://www.ebay.com.au/itm/PCI-e-PCI-Express-USB3-0-Card-new-NEC-720200AF1-chipset-/330608109325?pt=LH_DefaultDomain_0&hash=item4cf9c7670d for roughly $9 or $10free postage Hope this helps.

Dec 11, 2012 | SimpleTech SimpleDrive Pininfarina 500GB...

1 Answer

Greetings: I have a 500GB Toshiba external hard drive which has begun to act a little peculiar; it still has all its data and works if plugged in during the laptop boot-up. One folder does not respond...


Patition Magic That The One You Need ....Chek On LimeWire...Or Any FreeWare Domaine.. On the Net ..Try Google..
(exemple Type download Patition Magic for XP

Oct 06, 2010 | Toshiba 120GB USB 2.0 Portable External...

1 Answer

My Toshiba HDD2171 has stopped working. I have connected it to my Desktop PC with a IDE connector. It fails to be recognised. What can I try to retrive my data.


If you tried to setup the hard drive as a slave drive and it didn't work then you might try this, but I think it you will have much success.
Connect the hard drive to an USB hard drive adapter and then plug this into the USB port of a working computer. If this computer detects it as an external storage device and you can open the folders and files then you are in luck.
If not then there are companies that can recover data from faulty hard drives, BUT it will cost you an arm and a leg for their services.

Sep 27, 2010 | Toshiba (HDD2171) 40 GB Hard Drive

1 Answer

I recently bought a Toshiba Satalite laptop to replace the one I dropped which was also a Toshiba Satalite. I had taken out the old hard drive and installed it in the new one but now it wont do anything...


Yes it does matter. XP was configured for the old Toshiba and this will only work if both Toshiba laptops are exactly the same model.
To get your new Toshiba operating, put the new hard drive with the Vista operating system back in the Toshiba laptop.
To transfer your data from the old hard drive, purchase a USB adapter hard drive case and place the old hard drive inside this case. This will then be an external USB hard drive.
Plug this USB hard drive into the new Toshiba's USB port and it will detect it as an external storage/hard drive. You can then open the various folders and files and copy the data files to your new Toshiba.
To free up disk space on this USB hard drive, delete the Windows folder, Program Files folder and other folders that are no longer needed.
Use this hard drive as a backup hard drive etc.

Sep 11, 2010 | Toshiba Computers & Internet

1 Answer

How to get subsequent external hard drive to read on HP


Make sure that u r really connected and chek the device manager is that device working properly and restore the system configuration

Jul 26, 2010 | Buffalo Technology (USA), INC. - 500GB...

2 Answers

USB port broken in 1TB seagate Freeagent external hard drive


Hi there,

Yes you can just take the hard drive out of the case, can use it with any other case, you can also just put it inside your computer and connect it to the sata cable :)

Heres a case you could use for your drive... Click Here

Please rate

Many thanks

Feb 20, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

My laptop cant se my external hard drive


Hi hot_lips_swe

If you've tried everything possible to access it through the external,what I would do, is to dismantle the case around the hard drive, and take out the physical hard drive and switch the back pins to Slave, and add it to a desktop if you have one. (make sure you have your main drive as Master) Then as a slave drive you have a lot more options to recover your data. If you don't have a desktop, you can purchase a laptop port extender at your local computer store. Or you can buy you HERE, and connect it direct to the usb port. Your best way is to slave the drive on a desktop thou.


Good Luck
Mark

Jan 20, 2009 | Western Digital My Book Essential 500GB...

1 Answer

New Seagate FreeAgentPro USB eSATA 500GB power on light not glows


Thank you for your reply.

I have solved the problem with local help.

Printed installation manual of Seagate 500 GB eSATA external hard drive has not properly mentioned how to use power on/off switch once connected to mains. I could get local help, who has already used the device. On/Off switch to be pressed for few seconds after mains connected, sometimes it comes automatically once power is on and USB cable pluged to the USB port of PC if power supply is ok. There is no indicator for the power supply (before device glows) after connected to the mains. I was in confusion whether power supply is ok or not.

Finally, It was found that the problem was with mains power supply and I have changed the power socket and adapter.

SP Jena

Nov 18, 2008 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

I recently purchased an external hard drive, and how do connect it to my computer.


External Hard Drive is mostly of the USB interfacing type. If urs one is the same, then it is just as simple as plugging in a pen drive in the USB port. If it has external power supplies then u can easily figure out how to connect. There are two parts in the power supply (if external power supply cable is provided), 3-pin main power supply connector and other is the adapter which goes to the external hard drive.plug in the other end of the adapter into the hard drive (there is a hole in it). connect the main power cable to the adapter extension. now for the usb Hard Drive, connect the USB cable to the USB port of the computer. Switch on the power supply to the Hard drive and u r ready to use ur brand new External Hard Drive. If it is a Firewire interfacing one then u may need to open the CPU box, and then connect the firewire connector on to the motherboard firewire port. It is easy to identify, it is a red colored port/connector.

Oct 11, 2008 | Western Digital 500GB My Book World...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

185 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

100340 Answers

David Payne
David Payne

Level 3 Expert

14160 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...