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It dosnt read a disc or dvd - Protron 7" Portable DVD Player

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Hello,
The most common problem that causes a dvd player to not read discs is that the optical reading lens is dirty or the discs themselves are scratched or dirty. You can clean the optical lens in two ways:
1. You can purchase an inexpensive cleaning disc from wal-mart and most other stores that sell electronic products. You would simply follow the instructions on the cleaning disc and put the disc in the player and it will run through it's cleaning cycle as if the disc was a normal disc.

2. You can clean the optical lens manually. You can do this by unplugging and removing all power sources from the machine. You will need a couple of cu-tips and a small amount of rubbing alcohol. Open the player like you are going to insert a disc. You will see the optical lens which looks like the following picture

it dosnt read a disc or dvd - 10c1c74.jpg

Take and pour a small amount of the rubbing alcohol into it's cap and lightly dip a cu-tip into the solution. Shake out any excess liquid from the cu-tip and then going in a circular motion, lightly clean the optical lens. Repeat this 3-4 times and then let the alcohol completely air dry. Be very careful to not put any excess pressure on the lens or allow any of the liquid to drip onto any other parts of the player's components. Let dry for 2-3 minutes before reconnecting any power source. Your optical reading lens should now be cleaned.

If however, you insert the disc and it is not spinning up, then the problem could be that the small spindle motor has malfunctioned or dirt or debris is keeping it from functioning properly (using a can of compressed air will usually clean the inside and usually remove the dirt or debris). If the spindle motor has gone out, then it would require replacement. The part itself is around $25-40 dollars, but it would require someone with the technical experience to replace it and the labor would probably be around $50-65 dollars for labor depending on the prices in your area.

The following is a labeled picture and you will be able to see the top of the spindle which the motor is located directly below that.

4a819ac.jpg

You can read in my tips and tricks for dvd players "the most common mechanical problems" for a more detailed list of mechanical failures that happen with dvds.

Try cleaning the dvds/cds and the optical reader first and see if that fixes your problem. Feel free to ask if you need any further assistance.

If you do not mind, could you please rate my help. I would greatly appreciate it. Thank You

Posted on Feb 02, 2010

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