Question about HP Photosmart C6180 All-In-One InkJet Printer

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HP Photosmart C6180 Ink System Failure Message

I have a HP Photosmart C6180. I am getting the "ink system failure" code 0xc18a0001 message. I followed the instructions I found on here and that fixes it ..... for one page. Then the error returns. I am using ink cartridges from a company other than HP. Could this be the problem? HP tech support tells me the code indicates a hardware failure and I need to get a new printer! This printer is 3 years old - is it time for a new one?? Thanks in advance for any suggestions!!

Jim Houston

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Just follow this steps may help you out otherwise you need to change it.
Check to see if the installed cartridge is the correct one for the printer. . If the cartridge is the proper part number, remove the ink cartridge and make sure all the packaging tape has been removed from the copper circuitry strip on the backside of the cartridge. Reinsert the cartridge and try printing again.
If the error continues, remove the cartridge again and clean the copper circuitry strip on the backside of the cartridge, and the contacts inside the printer, by following the instructions below:
1. Use a clean, dry, soft, lint-free cloth. Locate the copper-colored circuitry strip on the back of the cartridge.
2. Wipe the copper-colored strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. Do not wipe the nozzle end of the cartridge or touch the nozzle plate. Wipe the contacts only once.
3. To clean the printer contacts, carefully look for fibers or contamination on the electrical contacts inside the carriage assembly, but do not wipe the printer contacts with any object. The contacts in the printer can be damaged if too much pressure is applied during a wiping process. Try to remove any visible attached debris within the carriage assembly by gently pulling the debris off with your fingers. If the carriage contacts show noticeable damage, contact the HP Customer Care Center listed in the printer's User's Guide.
Reinsert the cartridge and try printing again. If the error continues,then you can go for repair or buy a new one .but i advise you to dont go for repairing bcoz it is 3 year old .

Have a nice day and do not forget to rate please...!

Posted on Feb 02, 2010

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Posted on Jan 02, 2017

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1- Turn off power and unplug from power source.
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