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your doser mech is possibly gunked up with old grinds, first off try stripping it and cleaning it out, if that doesnt work you may need a new return spring but i think its far more likely to just need a good clean. this is from the mazzer mini but the doser design is pretty much the same so it should help you with disassembly
Easiest way to set the grind on the super jolly is to remove the beans, turn towards fine until you can barely move the middle stem in the grind chamber, then turn towards course about 12-14 notches on the grinding adjuster(not numbers but notches between numbers). If you still cannot get a fine grind and it is not a brand new grinder replace burrs.
Youmay have have cross threaded the grinder!!! Stop at once! Mazzer grinders have no detents!!! Mazzer grinders are reverse threaded. The way to put on a burr carrier (the thing you screw down) is to (in this case) screw it clockwise until it click down into the threads then screw it counter clockwise. It should feel smooth and silky!
Also the mazzer grinders have 4 sprincs that push up on the burr carrier. If I recall correctly you can push down on a collar sticking up from the center of the adjusting ring to neutralize the pressure of those springs.
If I had cross threaded a grinder I would first be a bit sad. Then I would lube the threads with a touch of mineral oil, bite the bulet and back the burr carrier off. If I dinged up the threads on the carrier I would clean them up with a metric thread file, If I dinged up the threads on the reciever I would have a machien shop clean them up with a metric thread rake. Try not to remove too much metal, though with the springs stabilizing the burr carrier agains the adjusting collar a mazzer cna take more abuse of this type than most