Question about Whirlpool LTE5243D Top Load Stacked Washer/Dryer

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Washer won't drain the water when it comes to Rinse and/or Spin. ??? We already unplugged it and had it ''reset'' that way..and did some trouble shooting with the 'customer service line' but no luck. We made sure the hose was 5 inches away from the machine itself and NOT far in to the drain pipe(as requested from Customer Service lady) and NOTHING! Please help..if anyone can. Thanx!

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Check you water pump.. located underneath front.... tip unit back and check it out it could be clogged turn the water off and unplug unit tip unit back a little bit so u can acess underneath it , unplug the two hoses that go to it watch for water get a pan or bucket... if that pump is defective replace it.... might have to remove the two clips that attach it to the motor... hope this helps its probably the first spot to start,, if everythin checks out okay u might need a service call.......
also look for any black shavings or a broken motor coupling,,, u can see this *** well underneath it is behind the pump attached to the motor it looks like a lil black donut and has two plastic 3 pring pieces that one end goes to the motor and the other on the tranny.... hope this helps

Posted on Feb 02, 2010

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