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Disc doesn't read

Some new discs doesn't read. No scratches, or visible flaws are evident.

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You probably have to clean the disc reader. Once you get a disc, you should always try to clean it just in case. If that doesnt work, try blowing the dust out of the airy thing coming out of the system, that sometimes work. Hope that helps.

Posted on Feb 02, 2010

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Hi, don't know if I am sending this to the right bit or not. My son has an older version of the xbox and I bought him a second hand Lego Indiana Jones game which he loves, used to play ok then started...


this is in the wrong section... but... is there any visible scratches on the disc? if there is a visible scratch you can take it into a music store etc.. and they can polish out the scratch for less then $20 :) hope this is helpful

Feb 26, 2011 | Computers & Internet

2 Answers

On my xbox it tells me to cleen the disk and then restart the xbox so i do but it keeps doing it still


all discs or specific one, try running lens cleaning disc, might be that the lens itself is whats dirty and not the game

Jun 22, 2010 | Microsoft Xbox 360™ Premium White Console

1 Answer

WHEN I GOT A NEW GAME IT WAS WORKING BUT A COUPLE OF DAYS LATER IT SAID THE DISC COULD NOT BE READ AND IT TOLD ME TO CLEAN IT WITH A SOFT CLOTH AND RESTART THE CONSOLE AND I DID IT AND IT SAID THE SAME...


Check to see if there are any scratches or laser burn marks on the discs. If there no scratches evident on the disc, try a laser lens cleaner, these are normally quite cheap.

Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating "Disc Read Error" or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that XBOX owners are reporting is; if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.

Laser burn, looks like complete or partial circular scratches around your disc. This occurs to discs when the games console has been moved whilst playing. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is normally required to fix laser burn scratches or damage to XBOX discs.

For further help on XBOX disc repairs or to get XBOX discs repaired back to "As Good As New Condition", visit:

www.discREPAIR.ie

Check the "More Info" & "FAQ" Sections for further details on disc repairs and related matters.

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the disc is in play, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

May 20, 2010 | Microsoft Xbox Console

4 Answers

My Xbox 360 keeps scratching my game discs?


Sounds like the xbox console needs the laser adjusted or secured as per the other comments. For any discs issues, read on.

Check to see if there are any scratches or laser burn marks on the discs.Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating "Disc Read Error" or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that XBOX owners are reporting is; if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.

Laser burn, looks like complete or partial circular scratches around your disc. This occurs to discs when the games console has been moved whilst playing. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is normally required to fix laser burn scratches or damage to XBOX discs.

For further help on XBOX disc repairs or to get XBOX discs repaired back to "As Good As New Condition", visit:

www.discREPAIR.ie

Check the "More Info" & "FAQ" Sections for further details on disc repairs and related matters.

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the disc is in play, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Apr 07, 2010 | Microsoft Xbox 360 Console

2 Answers

My disc is scratched because i steped on a cord


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.

Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is normally required to fix laser burn scratches or damage to XBOX discs.


For further help on Xbox & Xbox 360 disc repairs or to get XBOX discs repaired back to "As Good As New Condition", visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters, or send your discs for repair.


If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Apr 06, 2010 | Microsoft Xbox Console

1 Answer

My xbox keeps scratching all discs and wont play them.also tray is loose .when disc is in the screen says reading then makes a noise then says open tray


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally required to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs, visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters.


If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Apr 02, 2010 | Microsoft Xbox 360 Console

2 Answers

Call of duty 4 modern warfare disc plays in single player mode, but system stops and says disc unreadable clean disc with cloth then restart the system. i did that still doesn't work


I had a game that was scratched and didn't work so I found the softest fingernail buffer thing my sister had. Take it and make sure it feels like the face of a id card, not ruff at all , make sure to hold it against the disc so the middle of the nail file(no-edges) is the only thing touching, buff the disc vertically until scratches are less visible, clean of any dust and it should work. Or you can pay for a disk tool or service. Do not use this on blue-ray discs it will erase media.

Jan 04, 2010 | Video Game Consoles & Games

1 Answer

Disk unreadable but clean disk not scratached


http://www.youtube.com/watch?v=iOmNtrStDgM
Turned on your Xbox 360 console one day and and when you try to play your game you got the message "This disc is unreadable" OR "Unplayable disc".....??
First determine whether it's a fault with the disc or not, by having a look on the disc itself & make sure it's not scratched and there are no flaws even on it, and try other game discs on your Xbox 360 console .
If your disc is scratched or have flaws try putting other discs in your Xbox 360 console just to make sure it's the disc not the actual console causing the error, If other disc are working fine, refer to the scratched discs page on our website to know what are the steps you have to follow to get it sorted out.
If the disc is not scratched and doesn't have any flaws on it, cleaning the disc and trying it once more may solve the issue, if that doesn't work try to check it by putting other discs in your Xbox 360 console, if they all work that would be definitely a fault with the disc itself and in a case like this you have the right to exchange it from the retailer you bought it from as it's not scratched.
In all cases if other game discs are giving you the same error message "This disc is unreadable" OR "Unplayable disc" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

Jan 03, 2010 | Microsoft Xbox Console

1 Answer

Software loading


Hello Kiss_me_6876,

The first thing I would try is to make sure that the disc itself is 100% clean. Check for any major flaws on the bottom of the disc such as scratch's and such.

Sounds like the problem is the disc is scratched or unclean and when the laser gets to a certain point to access the file needed it can't properly read the disc.

Try that and then post back if you need any further assistance. Thank you for choosing Fixya!

Aug 23, 2009 | TalonSoft Lemmings Revolution for Windows

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