Question about Brother Office Equipment & Supplies
Unable to clean
will not print
the machine has been unpluged and ther are no paper jams
If there is no jam it is generally a mechanical issue such as...
1. The planetary arm assembly not engaged correctly
2. Ink cartridge/purge switch harness not connected correctly
3. Purge cam switch broken
4. Gear(s) on maintenance unit broken
5. Paper feed motor broken
6. Main PCB defective
I find that if there was a paper jam, and the user pulled the paper out, option 4 is most likely. It is the smallest of cracks but ruins everything!
You will need to visit your local Brother Authorized Service Center, you can find one by clicking here. Thank you for using FixYa! - Don't forget to rate our service.
Posted on Feb 02, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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