Question about Symantec Norton Internet Security 2009
I just had Norton re-installed after being removed and now it will not run.
One possible issue: the original Norton was not completely removed. Try running the Norton Removal Tool. Download it from: http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&selected_nav=&pvid=&docurl=20080828154508EN
Make sure you know your product key. Directions are on above site.
Then reinstall your Norton Product. After rebooting following running the Removal Tool, your browser will probably open with directions for downloading and installing the Norton product. Otherwise, you can use your CD, if you bought a box version. If you bought the product online, you need to check your download directory to see if you still have the installer or try to redownload the file (check the paperwork for your purchase).
I hope this helps.
(I have assumed that you are not running Windows 7 and have remaining time on your subscription. If you have Win7, the directions that follow use of the Norton Removal Tool are your best option. Norton 2010 is Win7 compatable.)
Posted on Feb 02, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
Sorry for the trouble. I am Vineeth and I am from the Norton Support team.
Can you please download and run the Norton Removal Tool: http://www.Norton.com/nrt
Once you run the tool and restart the computer, please try installing the Norton product.
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