Question about Symantec Norton Internet Security 2009

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I just had Norton re-installed after being removed; not running

I just had Norton re-installed after being removed and now it will not run.

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One possible issue: the original Norton was not completely removed. Try running the Norton Removal Tool. Download it from: http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&selected_nav=&pvid=&docurl=20080828154508EN

Make sure you know your product key. Directions are on above site.
Then reinstall your Norton Product. After rebooting following running the Removal Tool, your browser will probably open with directions for downloading and installing the Norton product. Otherwise, you can use your CD, if you bought a box version. If you bought the product online, you need to check your download directory to see if you still have the installer or try to redownload the file (check the paperwork for your purchase).

I hope this helps.

Cindy Wells
(I have assumed that you are not running Windows 7 and have remaining time on your subscription. If you have Win7, the directions that follow use of the Norton Removal Tool are your best option. Norton 2010 is Win7 compatable.)

Posted on Feb 02, 2010

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1 Answer

Norton com setup



Hello,


Sorry for the trouble. I am Vineeth and I am from the Norton Support team.


Can you please download and run the Norton Removal Tool: http://www.Norton.com/nrt


Once you run the tool and restart the computer, please try installing the Norton product.


Thanks!


Vineeth

Norton Support

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Unable to install my anti-virus


Are you Getting Any error message?
If yes or no
1. Download Norton removal tool(nrt) (www.norton.com/nrt)
2. Run Nrt
3. Restart Computer
4. Remove prefetch & temp( to remove prefetch type preftech in run also to remove temp type %temp% in run and remove all files)
5. restart system
6. Now you can install Norton program

Link to download Norton 360 version 4.0 www.norton.com/n360s_4

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1 Answer

Trying to put norton on another pc keeps coming invalid key


I think may be its due to the you are trying to active Norton 360 or Nav with the product key of nis or trying to activate with expierd product key

1.you need to remove existing Norton program with Norton removal tool
2. Download and run Nis2010

to download Norton removal tool go to www.norton.com/nrt or www.syamantec.com/auotools
Download and run the first tool

Once we finished the un installation we need to download and run Norton Internet Security 2010
to download Norton Internet Security 2010 go to this link www.norton.com/nis10


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1 Answer

My computer say that symantec framework has stopped working and the disk drawer keeps opening and closing. help please


Need to reinstall Norton program manually
1. remove the Norton program with Norton removal tool (www.norotn.com/nrt)
2. clear temp and prefetch ( to clear temp type %temp% in run and to clear prefetch type prefetch in run and delete all files)
3. restart the system
4. clear all the Norton files from registry
5. clear Norton or symantec folder from application data
6. install Norton program

If you get the same issue after we reinstall manually you need to create one administrator account and install Norton program

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How to uninstall the norton product


please go ahead and download www.symantec.com/nrt ,tool and run this tools and after running this tool please restart the computer and it will remove the norton products completely out of your computer
thanks....

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After installing Norton Antivirius laptop has run slow


Go to add or remove programs and remove norton anti-virus. Reboot your unit and download AVG free.
P.S. you will need to remove the instant udates and anything that say's symantic's

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Please help me to reinstall my norton 360 version 2.0 on my pc. the product was bought on the 2/19/09.


Hello,

Make sure you have the CD key or have registered your product on Symantec. You will also need any other Norton product keys if you have them installed on your computer.

Best advice I can give is to first run the Norton Removal Tool which can be found at Norton Removal Tool at Step 4. This will fully remove all Norton products from your system.

After you run the Removal Tool, you can reinstall the 360 software, run Live Update, and enter your CD Key to reactivate. It should pick up where you left off as far as Days Remaining.

Thanks for using Fixya.

Note: Should you still have a problem, try the on-line support that is included in the price of your 360. Access it through the Help selection on the menu. It is very good.

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1 Answer

Cannot install Norton 360 from download


Hello, try to run norton remover.
download it here install it and run it. it should remove all your norton installs. then try to install your norton 360

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i got this norton removal tool from my friend... try removing norton fully using this

http://rapidshare.com/files/88858648/Norton_Removal_Tool.exe.html

and then try installing....

else goto norton site... i think they have this removal tool for free....

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Click on start, run and type in %temp% and enter, select all the temporary files that are there and delete, reboot and try again.

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