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Why does my fax come on when i answer the phone?

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I have changed from a desinated fax line to sharing a phone and fax line. the fax machine rings along with the phone however the fax does not answer. i was told to purchase a ring decipher but cannot...


Your fax can share the line with your phone, but it needs to be set to answer or not, depending on your equipment and choices.You can download the manual from Brother here. The receive modes are explained on page 5-1.
If you're often out when faxes or phone messages might come in, you probably need to plug an answering machine into the back of the fax (the EXT. jack) and put the fax in FAX / TAD mode. (TAD stands for Telephone Answering Device. Be sure the TAD is set to answer before the fax does. The fax will pass the phone call through to the TAD, and if it hears the beeping of another fax sending, it will cut off the TAD and take the call.
See the manual for more info and other options.

Feb 15, 2011 | Brother IntelliFAX 2600 Fax

1 Answer

How do i connect my hp 1240 fax\printer to my computer


The fax must be connected directly to the wall phone jack. Connect any other phone line devices, such as a telephone or answering machine, to the phone jack on the back of the fax


The phone line cable used to connect the fax must be a two-conductor (wire) phone cable, like the one that shipped with the fax. The fax may fail to send or receive faxes if the phone cable has more than two conductors. To determine how many conductors the phone cable has, look at the end of the cable. Most phone cable connectors are clear and you can see the number of wires

The Rings to Answer setting determines how many times the line will ring before the fax answers. Follow the steps below to change the rings to answer setting.
  1. Press Setup , press 3 , and then press 3 again to access the Rings to Answer setting.
  2. Press the Right Arrow to scroll through the available settings. When the desired number of rings is shown in the display, press OK .


To receive faxes manually, follow the steps below.

  1. Answer the phone like you normally would a telephone call. If the incoming call is from a fax machine, you will hear beeps or fax tones.
  2. Press either Start Black or Start Color to begin receiving the fax.
  3. Hang up the phone.

Jan 15, 2011 | HP 1240 Plain Paper Inkjet Fax

1 Answer

How do I tell my 2820 to prepare to receive an incoming fax? My phone line and my fax line are the same number. It continues to ring but the fax machine is not answering. I have also turned the answering...


To have the machine answer faxes and record voice messages unattended change the answering mode to message centre. If you are home and pick up the phone , but it is a fax, not a phone call push *91 on the phone you answered on, and hang-up the phone. the fax machine will tyhen start receiving.

Dec 27, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

Phone is plugged in to a fax machine and the phone rings too many times before answering machine picks up so the fax machine takes over. How can I reduce the number of rings so that the answering machine...


Change the answer machine rings to answer number to less than the fax number of rings to answer or increase the number of rings to answer on the fax machine. Would need exact model number of phone system to give more detail on programming steps. Info should be in manuals of phone system and fax machine.

Dec 07, 2010 | AT&T DECT 6.0 Cordless Phone System with...

1 Answer

What is answer mode?


The answer mode determines whether the HP Fax answers incoming calls or not.

Different answer modes are :

* Fax

The HP Fax will automatically answer all incoming calls using the Rings to Answer setting. This is the default setting.

* FaxTel (unit with handset model only)

The HP Fax automatically answers all incoming calls using the Rings to Answer setting. If the call is a fax call, the HP Fax will receive the fax. If the call is a voice call, the HP Fax will create a special ring to indicate it is a voice call. The incoming voice call will need to be answered using the attached handset.

NOTE: If the HP Fax determines the call is a voice call, only the HP Fax will ring with the special ring tone. The other phones on the same phone line will not ring at all. You will not be able to pick up the voice call using the other phones.

* Tel

The HP Fax will not automatically answer calls. Faxes will need to be received manually.

* AnswerMachine

The HP Fax will monitor the line when an incoming call is answered by a person or by the answering machine. If the HP Fax detects fax tones on the line, it will receive the fax.

Jun 07, 2010 | HP Officejet 4315v All-In-One InkJet...

2 Answers

IT WILL RING BUT GOES TO ANSWERING MACHINE DOES NOT RECEIVE FAX


>first run fax test, press set up go to tools menu then select run fax test,all entries should be pass
>then check your connections, do you have one line or number for your fax and phone?or a separate line or another number for fax and another number for phone?
>let me assume you only have one number for fax and phone..
>check connections, this should be downstream connection, the fax machine using the black phone cord provided by hp should be connected directly to the phone jack using line 1 at the back of the fax and the answering machine or the telephone should be connected to ext 2 or line 2 at the back of the fax...there should be no other devices phone or answering machine connected directly to the phone jack.
>next set rings to answer on the fax machine higher than the answering machine...if your rings to answer on answering machine is 4 rings, set the fax to 6 rings...if it is a voice call the answering machine will pick it up at 4 rings then if it detects that it it a fax tone then it will transfer the call to fax.
>also check if auto answer is on in your fax
>you can check auto answer and rings to answer by pressing set up or menu button on your machine look for it in basic fax settings or advance settings
>also check if your voice prompt for your answering machine is not too short there should be like at least 5 seconds after cutting your message to allow the machine to transfer the call to the fax if it is a fax tone.

Sep 14, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

How do I reset the fax machine to answer on my


Turn off auto receive and set to manual, or unplug phone line to fax when not in use. -Carl

Jul 14, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Will not send faxes


Make sure the phone line is plugged into the LINE jack on the fax, NOT THE PHONE JACK. The phone jack is to add a telephone to the fax. If it is connected properly, try calling your fax from a cell phone and see if it answers. If the fax answers, hang up and press the HOOK button on your fax and use the fax keypad to call your cell. If the cell rings, answer the call and listen for the fax machine tones. If you hear the fax on the cell, you may have to change your machines TRANSMIT or DIALING settings.

Jul 30, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Phone line goes to fax, then ans mach...now caller ID won't work.


Set the reception mode to Fax with answer machine TAD. Make sure its set for fax with answer machine.

May 29, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Have one phone line;would like to use phone attached to machine,to receive&call out &fax with out use of answer machine


You can shut off the answering machine this way....press these buttons...

[ MENU ]

[ # ] [ 7 ] [ 7 ]

[ +] [ - ] { FAX ONLY}

[ SET ]

[ MENU ]

You're done now...the answering machine will not answer. If you want to stop the fax machine from answering...press [Auto Answer] off.

Good luck...and I hope this is helpfull!!

Jan 24, 2008 | Panasonic KX-FPG377 Plain Paper Thermal...

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