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Whirlpool fridge working but not staying cold

I have a whirlpool frigde, 454Lt it is 10 years old. The fridge is working (ie power and fan are working) but it is not staying cold.

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Hi, I am assuming you are talking about the fan in the freezer that is working? If you will take these steps for me, pull the unit out enough for you to get behind it and have room, there will be a panel at the bottom that you can remove. You will have another fan, the condenser fan and coil there. Make sure the temperature control is set for the unit to run and make sure this motor is running. If not, the motor is faulty. If it is running, make sure the compressor is on and running. It will be HOT so be careful, but put you're hand on it and you will know if it is on. If it is not on and it is very hot, more then likely the compressor has failed. You may want to clean the front of the coil while you are back there as if it is very dirty, this can cause high head pressures in the system causing the compressor to shut off. Go through these steps and keep me posted on what you have found and what these componants are doing.
Sincerely,
Shastalaker7

Posted on Feb 02, 2010

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Check the freezer for ice build-up. You will need to remove the rear and bottom covers for this. Frequently, ice will build up in the passageway between the refrigerator and freezer and/or in the defrost drain. If you remove this ice, your refrigerator will resume normal operation.

Posted on Feb 02, 2010

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1 Answer

My chest freezer (10 years old) won't freeze. Motor is running and the red indicator light remains on, but neither the amber or green lights are working.


Hi,

Let's start by diagnosing the freezer;

Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.

It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Several other problems could be keeping your freezer from freezing:

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.

If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.

The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.

If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food.

Regards.

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