The LG shine phone has an alarm, but the alarm only uses the type of ringtone that is currently used on the phone. when I'm sleeping, I like to have the phone on silence, but I still need my alarm clock feature.
I just "personalised" the outdoor profile to set the message alert to silent, while still keeping the ring volume on high. I also picked the divert call option so the phone doesn't ring. So I just change the phone profile before I go to sleep and divert my calls. Kind of an awkward solution..I'm considering getting an alarm clock or just using my old phone's alarm clock
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When creating a new alarm, the LG Shine will start with the "Set Time" function where you can set a 15 minutes alarm jump (by moving the navigation button horizontally). If not desired, you can go one step down onscreen to set the alarm time manually. If you accidentally jump back to the 15 minutes jump method in the previous function, it will automatically postpone the alarmsetting with 15 minutes increments again. Please verify you don't use that function by accident while setting up the alarm time manually. If all of this is not the case, I would suggest to return the phone because there could be a problem with the phone or software.