Question about Canon PIXMA MX310 All-In-One Printer

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Received a fax in the memory but not printing out

I have a canon mx310 I received a fax in the memory although not printing out?

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: canon mx310 my faxes don't print out they get stuck in the memory

change the ink cartidge

Posted on Jul 19, 2008

  • 3 Answers

SOURCE: How do I fax using the Canon Mx310

The step-by-step instruction is in the On-Screen manual:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15603#DownloadDetailAct

Posted on Nov 29, 2008

yooperbud
  • 8637 Answers

SOURCE: canon mx310 feeds paper w/out printing

Normal 0 Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 25, 2009

Roonie Tunes
  • 136 Answers

SOURCE: need to access fax in memory



lindalacasse --

Here are the instructions for retrieving the fax's from the memory:

(I found this at: http://safemanuals.com/annexe_MX310%20series%20Easy%20Setup%20Instructions_CANON_PIXMA%20MX310-_E.htm
)

�� Printing a List of Documents in Memory
The machine can print a list of documents stored in memory (the memory list) showing the
transaction number (TX/RX NO.), transaction mode, recipient, number of pages, date, and
transmission time of each document. When printing or deleting documents in memory, specify a
document by its transaction number.
1 Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button two times.
The memory list is printed.
�� Printing or Deleting a Document in Memory
1
Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button.


Hope this helps!

-- RT

PS - If useful, don't forget to vote!




Posted on Sep 09, 2009

  • 5 Answers

SOURCE: Canon PIXMA MX310 All-In-One - faxes storing instead of printing

When the machine is in one of the following situations, the fax is automatically stored in memory.

- If ink is low or has run out while receiving a fax
- If the paper size/type setting is incorrect
- If the paper has run out while receiving a fax
- If the Output Tray is closed
- If OFF is selected for AUTO PRINT RX
- If you pressed the Stop/Reset button to cancel printing of a fax

The most likely problem is that the ink is low.

You can change the settings to still print if the ink is low by pushing the fax button and then the menu button.

Scroll over until you get to RX settings (I think it is the 6th option) and push OK.

Choose the option to Auto Print RX, and press OK.

Make sure that On is selected and even if it already is the chosen option, press OK.

When the option appears to print with no ink, select yes. This will allow the fax to print even when the ink is low.

Posted on Nov 03, 2009

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1 Answer

I HAVE THE CANON MX310. RECEIVE THE FAXES IN THE MEMORY AND NOT PRINT.


If you are loading the memory and not printing, it usually indicates a supply issue - out of paper, out of ink.
There may also be an error, If you are using the unit as a printer on your computer, the printer status monitor often gives you the problem.

May 03, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

How to print from memory using a CANON MX 310. Also why fax es to memory instead of prining drectly?


  1. Issue: How do I print a document stored in memory?
    Solution: Print the received fax from memory - MX310
    Memory Reference Print faxes received from memory when ink is low or paper has run out or paper has jammed. It may be necessary to press to clear the error then attempt to print the fax from memory.
    1. Press , then press . [FAX SETTINGS] will appear at the top row.

    2. Use leftright.gifto select [MEMORY REFERENCE].

    3. Press .

    4. Use leftright.gifto select [PRINT DOCUMENT] or [DELETE DOCUMENT].

      If you select [PRINT DOCUMENT]:
      1. Press .
      2. Use leftright.gifto select the transaction number (TX/RX NO.) of the document you want to print, or enter the number using the numeric buttons. If you are unsure of the transaction number, print the MEMORY LIST
        Press .
      3. Use[ left.gif] to select to print the first page only, or use [ right.gif] to select to print all pages of the document. (Received faxes begin at 5001. Faxes waiting to be transmitted start at 0001.)
      4. Press .
      5. To print another document, return to step 4b, or to finish printing, go to step 5.

        If you select [DELETE DOCUMENT]:
      6. Press .
      7. Use to select the transaction number (TX/RX NO.) of the document you want to delete, or enter the number using the numeric buttons.
      8. Press .
      9. Use [left.gif ] to select to delete document, or use [right.gif ] to select not to delete the document.
      10. Press . To delete another document, return to step 4g, or to finish deleting, go to step 5.

    1. Press .

Dec 09, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Faxes are not being printed when sent - Machine


its recieved the fax in memory!The only time that happaens is when there's no toner or paper in the m/c

Feb 25, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

MX-310 has fax's in memeory but keeps printing the first page of the first fax only. Screen says check paper size. When i push ok it only will print the first page over and over. How do I change it?


If your Canon MX-310 has been set up to print faxes as they are received, then what is actually in memory is a "received fax report". If you select a particular fax in this report, it will print the first page of the fax to remind you of the content.

Your Canon MX-310 will store fax documents in memory if:
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed

Dec 04, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

On my Canon MX310, the display says "Waiting for Report". Fax Memory is clear, but the In Use/Memory light stays on.


Try this step ... found it on Canon's website

Issue: ERROR LCD: WAITING FOR REPORT
Solution: Set [AUTO PRINT RX] to ON (MX300 / MX310)

AUTO PRINT RX When [AUTO PRINT RX] is set to [OFF], incoming received faxes will be temporarily stored to memory and transaction reports (TX, RX and Activity) remain in memory. The default setting is [ON], which means incoming received faxes and transaction reports will automatically print. The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
  1. Press the <FAX> button to enter the Fax menu.

  2. Press the <Menu> button. [FAX SETTINGS] is displayed

  3. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.

  4. Press the left arrow to select [ON], then press <OK>.

    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.

  5. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

    CAUTION: When this option is set ON, the fax machine will not monitor the ink level of the ink cartridges. If ink is low or out, received faxes will print with streaks or blank. Furthermore, once the fax is printed, it will be deleted from memory.
    1. To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
    2. To store received faxes in memory when ink is low or out, press the left or right arrow to select [OFF] and then press <OK>.

  6. Press the <Stop/Reset> repeatedly to return to Fax standby mode.

Nov 17, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Cannot receive fax. It goes into memory. LCD reccomends new B-CRT regarding my Canon PIXMA MX310 printer . No problem sending fax,copying or printing.


B-CRT is just asking for a new black cartridge, fax will not print until it's replaced so you don't get a partial fax that you can't get back after printing.

Nov 05, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I just received a fax on my Cannon Mx310 but I



mailcenter12 --

Here are the instructions for retrieving the fax's from the memory:

(I found this at: http://safemanuals.com/annexe_MX310%20series%20Easy%20Setup%20Instructions_CANON_PIXMA%20MX310-_E.htm
)

�� Printing a List of Documents in Memory
The machine can print a list of documents stored in memory (the memory list) showing the
transaction number (TX/RX NO.), transaction mode, recipient, number of pages, date, and
transmission time of each document. When printing or deleting documents in memory, specify a
document by its transaction number.
1 Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button two times.
The memory list is printed.
�� Printing or Deleting a Document in Memory
1
Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button.


Hope this helps!

-- RT

PS - If useful, don't forget to vote!




Sep 16, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

MX310, says receiving fax but nothing comes out.



michael885 -

Your unit has a certain amount of memory designed to store faxes... if they are stored there, here are the instructions for retrieving the fax's from the memory:

(I found this at: http://safemanuals.com/annexe_MX310%20series%20Easy%20Setup%20Instructions_CANON_PIXMA%20MX310-_E.htm
)

�� Printing a List of Documents in Memory
The machine can print a list of documents stored in memory (the memory list) showing the
transaction number (TX/RX NO.), transaction mode, recipient, number of pages, date, and
transmission time of each document. When printing or deleting documents in memory, specify a
document by its transaction number.
1 Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button two times.
The memory list is printed.
�� Printing or Deleting a Document in Memory
1
Press the FAX button, then press the Menu button.
2 Press the [ or ] button to select MEMORY REFERENCE.
3 Press the OK button.


Hope this helps!

-- RT

PS - If useful, don't forget to vote!

Aug 02, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Looks like I have an incoming fax: screen reads, "received in mem


You have the fax setting to use memory or no paper loaded.
Go to the fax menu and change it to print.

Jun 17, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

BARRIE@NORTONBARRIE.CO.UK


RECEIVED IN MEMORY
If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will store it in its memory.
When the problem is resolved as described, the fax stored in memory is printed automatically.
bullet_s.gif Ink is low or has run out while receiving a fax: replace the FINE Cartridge.
bullet_s.gif Paper size/type setting is incorrect: correct the paper size/type setting.
bullet_s.gif Paper has run out while receiving a fax: load the paper and press the OK button.
bullet_s.gif Output Tray is closed: open it.
bullet_s.gif OFF is selected for AUTO PRINT RX: select ON.
bullet_s.gif You pressed the Stop/Reset button to cancel printing of a fax: press the FAX button.

Jul 18, 2008 | Canon PIXMA MX310 All-In-One Printer

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