Question about SanDisk Sansa Fuze MP3 Player

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Music that I've paid for won't play.

''My subscription tracks have expired. Connect to your PC.'' I don't know what to do. When I connect to the pc, the fuse charges, but nothing else.

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  • 593 Answers

Go to this guys tip posted here on this site, his tip helped me understand this problem. Solve your MP3 Player Connection Problem.

Posted on Feb 02, 2010

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1 Answer

CAN NOT PLAY;LICENSE HAS EXPIRED......


do you still pay for your napster service, if not, that why your tracks have expired, if you do, then just hook up your mp3 player to your PC and it should update the licenses on the tracks

if you dont pay for napster anymore, one thing that maybe worth trying is setting the clock on your PC back to a date prior to the subscription expiration date and try playing a few songs without being connected to the internet. If the PC is not online, Windows has no way of telling if the time change is to correct a wrong time or deliberate.

I am not sure what Windows Media Player does when the expiration comes. If it modifies the song itself, then it may still be possible to play songs that you haven't tried playing after the expiration date if you set the clock back.

However, if Windows Media Player logs that the licenses have expired in its license database, then there is pretty much no hope in reactivating them by setting the clock back. Much like setting the clock back on expired shareware software

Finally, if you are willing to resume your Napster subscription, then chances are that your music will re-activate once your subscription is live.

Jul 07, 2009 | Sony Audio Players & Recorders

1 Answer

I will not let me play but one song at a time, it keeps saying that "my subscription tracks have expired" and to connect to my pc... but when I do, nothing comes up to help. How do I fix that?


My wife had the same issue. With hers we just reconnected the player to the pc and opened the napster or whatever program used to load the music. Once they synced up the message went away.

Apr 18, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Scandisk Sansa Fuse giving a message to synchronize


Audio files from music subscriptino services come in several formats - Mp3, WMA, AAC, and sometimes WAV. The Rhapsody trial is for a subscription level that gives you the songs in WMA format. They have a license system on them called DRM protection. That is the problem with services that give you WMA files - once your subscription has expired, you cannot use the songs anymore, no matter how much you paid for them.

Your solution is to subscribe to Rhapsody's Mp3 Only service - it is more expensive, but you can continue to use the songs after your subscription has expired. Rhapsody offers several subscriptions - the only one that will solve your problem is the Mp3 Only service. Cheaper alternatives are more risky (virus-prone), but they include Limewire, Frostwire, and Morpheus - beware: all 3 of these services offer songs in multiple file formats - make sure that the songs you download are in mp3 format. Some ISP's will cut off your internet service if you use Limewire.

-Tha Mp3 Doctor

Mar 03, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250r


Try removing the battery and put it back in after a minute or so.

Oct 21, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Cant play songs off my playlist


AAAaaaahhhhhh...

You can thank Microsoft for creating Digital Rights Management.

Okay...I'm assuming this is an MP3 that you loaded using the Rhapsody-to-go or other music service that allows for subscription music.

What the MP3 player is telling you is that because you have subscription music and not purchased music, the DRM allows you to only play the song or songs 30-90 days after download. To continue to listen to the songs, you will need to open your Media Manager software (Best Buy Digital Music Service, Rhapsody, WMP11, Media Monkey, etc) connect your MP3 player to the PC, identify the MP3 player through the media manager and tell it to re-authorize your tracks. Once its finished you'll be able to play your songs for another 30-90 days. You will need to repeat this re-authorizing to continue to play the tracks.

Apr 20, 2008 | Insignia Kix MP3 Player

1 Answer

License expired


I have the same problem as well, if you downloaded your songs through a subscription service such as Rhapsody, you may have to connect the Connect to the PC with Rhapsody running. Sansa suggests connecting to one of Yahoo!'s services with the WiFi. This usually works for me, but it hasnt been recently.

Apr 07, 2008 | SanDisk Sansa Connect MP3 Player

1 Answer

License Expired


There are 2 reason why you would get that error..
1) when you transferred the tracks to the device the licenses didnt transfer...
2) The tracks you transferred are subscription tracks meaning that you have to sync your device each month in order to have those tracks playing...

If you dont have a subscription for the tracks...(you will have to format your device in that case) and also you could have a device certificate problem which can solve by formatting your device or your DRM components maybe bad...you can solve that problem by foramtting updating the firmware on the device..

If you have a subscription you need to download a new track and transfer it to the device again...that should update the licenses for every single tracks...If that doesnt do it you will have to format your device...

I hope this helps...
Please rate accordingly
Thank you
Computerrep

Feb 05, 2008 | iLO (2 GB) MP3 Player

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