Question about Microsoft Xbox 360 Console

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Won't load any disc, just says "Reading Disc" then it says "Open Tray" xbox live still works and the games on my Drive still work. any advice?

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Your laser may be dirty or the laser may be bad. If you hear the disc spin up and you can also hear the laser moving, then it is definitely the laser. If cleaning the laser fails, then you can either replace the laser or the drive. I prefer to change the entire drive. You can find one on EBAY for around $20. You have to get the exact same disc drive that you have in the console originally.The most important thing is the drive key that is located in the original drive. What this key does is store information and firmware. This key replaces the one in the new drive. If it isn't replaced, then your drive will not work.(and be banned) The key installed in the new drive makes the console recognize the new drive as the original. Do this while not connected to LIVE to ensure you have the key installed correctly and your drive is reading properly before you go on LIVE. Once reading discs, and everything checks out OK you can then go on LIVE.(with no worry on getting banned) There are a few tutorials on youtube for this fix. Keep in mind if you have a BENQ drive, replacing the key is a little trickier.(which you can also find on youtube for the BENQ drive) If you want to replace the laser get the one for your drive on EBAY and find the tutorial on EBAY. Either way is a fairly inexpensive fix. I hope this helps you.

Posted on Feb 02, 2010

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When i put in a disc and close the tray it keeps reading open tray


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When i turn on my xbox and go to xbox live the box where it shows the game you have in. mines blank and i put any game in, doesnt matter what kinda game or anything and it says reading..............then...


Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.

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Or Click here to download repair guide

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My xbox is not reading any of my discs. it just reads open tray. when we close it again it says reading and then goes back to open tray. can you help?


Hi,the most common reason for the Games not reading discs is a bad drive. The following website sells the drives and does installs:

store.richspsxparts.com/wiiredvddr

This drive should fix any reading issues you are having with your games, or issues inserting your games or ejecting them (or lack thereof). This is the entire DVD drive assembly mechanism replacement for your game including a new laser. If your discs are not ejecting, or you cannot insert a disc -- or you can insert a disc but it will not load, this is what you need to get your game going again!

Take care.

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When i put a game in my xbox 360 it says reading then open tray


I found a solution that works for me after a long period of time with this problem.

Get an air spray canister (just compressed air), open your Xbox's game tray, take the disc out, then spray the air along the tray, moving side to side inside the Xbox. You may want to spray into the vents, too, just to be sure.

This worked for me, and it was the only thing that worked for me. I had already tried hitting the console with the controller (gently), and doing the stuff Microsoft recommends etc.

If that doesn't work, you could try gently knocking the top of the Xbox with your conroller, when you put the disc in, as I've heard that works for some people.

Another thing that works for some people is taking the disc out, closing the tray, then when it goes to Open Tray, open the tray, put the disc back in and then closing the tray again.

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Simple solution, make sure that when you turn your xbox on and off, the disc drive is empty. When you turn your xbox on without a disc, let it load and whatever. Just wait until it gets to the profile screen and then put your disc in, works everytime

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My 360 will not read my disc even tho they are clean


The optical drive on the xbox wears over time. Call 1-800-4MYXBOX and get a repair scheduled.

Aug 03, 2009 | Microsoft Xbox 360 Console

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Xbox wont read discs, unless i hit it....


open tray right??

-check the time and date settings,even the time zone as well
-try to load the disc without the hard drive or memory unit
-look for corrupted files at the memory, delete it
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system settings>>memory>>hardrive, press y for device options, press this in sequence x, x, Lb, Rb, x,x>>yes

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1 i think the xbox cleans its own lens but check the manual if not get a good lens cleaner.

2 clean the disc always clean your discs after and before you use them.

3 take off your hard drive and any memory cards and reset xbox to factory settings

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