Some buttons on the keypad won't work
I strongly recommend consulting the supplier, he/she is bound to know what to do, they may also give you a new handset!!, by the way may i comment on the good phone!!, but yeah, if they are unable to help, take it to a certified phone shop/dealer, they will know what to do!! BUT DO NOT mess around with it yourself!!, this could void your warranty and may definitely do more harm than good! is there any water damage, i have researched and found that this problem happens A LOT when there is water damage on the phone, check the moisture on the battery, there should be a moisture detector on the top of the phone, if this is pink, than it has been affected by water damage, ive also found someone who used SEUS to flash his phone, he said that the buttons were stuck and he had the same problem as you, when he flashed it he said that the phone had restored itself! i recommend trying it yourself BUT BEWARE that you can void your warranty if you do so!! but definitely contact the owner first!
hope this helps and keep ion touch!
Jan 09, 2008 |
Sony Ericsson W850i Cellular Phone