Question about Gateway Media Center 610XL PC Desktop

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The left audio channel & bass is dead.

Checked the speaker and all connections to & from the woofer, I still get no sound anywhere in the line. The line-out and headphones have the same issue. I wiped the hard drive and reinstalled the newest drivers to no avail, verified proper audio settings; system says the device is operating normally, I can't even find where the audio card is in this nightmare of a machine. Where do I go from here?

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Double-click the "speaker-volume" icon on the system-tray, to open the "sound-mixer".

Make sure that you have not "panned-100%-left" nor "panned-100%-right", so that 0% of the sound comes out from one speaker, while 100% of the sound comes out from the other speaker.

Also, make sure that no "mute" button has been selected.

Posted on Feb 02, 2010

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Htddw7600, brand new, sub amp is not working, only way to get any bass sound is to unplug the sub cable from back of main amp and touch it on side of sub out port.


H?,
You have a very good system...one of the best of SONY..SUB does not get activated automatically especially on STEREO mode.DIRECT STEREO Notes • No sound will be output from the subwoofer.
.your system has Dedicated Power Amplifier for 2 Externally Driven Sub-Woofers (200W RMS x 2)..in order to activate the sub woofer amplifier you need to make a selection on the surround modes while you are switching the modes of the surround you will see the speaker position on the display of receiver as well..if you do not see the sub woofer it wont be activated..Sound Field Program (A.F.D) is a good example to test it..
Take care and please Remember to rate/vote and give me 4 Thumbs Up
for Helping out the Community :)

Hope this helps!

--------------------
Additionally please follow the instruction on your user manual to activate the SUB ,as is follows..

-----------------
BASS-OUT
Low-frequency (bass) signals can be directed to the
subwoofer and/or the front left and right speakers
according to the characteristics of your system. This
setting also determines the routing of the LFE (low-
frequency effect) signals found in Dolby Digital or DTS
sources.
Choices: SWFR (subwoofer), FRONT, BOTH
• Select SWFR if you connect a subwoofer. LFE and
low-frequency signals from other channels are directed
to the subwoofer according to the speaker settings.
• Select FRONT if you do not use a subwoofer. LFE and
low-frequency signals from other channels are directed
to the front speakers according to the speaker settings
(even if you have previously set the front speakers to
SML).
• Select BOTH if you connect a subwoofer and you want
to output low-frequency signals from front channels to
both the front speakers and subwoofer. LFE and low-
frequency signals from other channels are also directed
to the subwoofer according to the speaker settings. Use
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Help


I recommend you swap your left and right input cables to make sure it's not a source issue.

So from your headunit, plug the left channel output into your amps right input and your right channel output into your amps left input.

If the same side is still not working then disconnect both (or single speaker if it bridged) the speakers from the not working side at the amp. Connect the front and then the rear speakers individually and retest to see if one of them works.

If one does work then check the cabling and speaker connections on the one that doesn't. If it's shorting out anywhere it will stop your amp from powering that channel.

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