Question about Office Equipment & Supplies
I doubt it is the USB cable as it has no moving parts that could fail. If it is in good physical shape then it is probably good.
Frequently, external drives are not accessible because the computer is already using the drive letter that the external drive wants to use.
Open Windows Help and Support. Search for "drive letter".
Select "Assign, change, or remove a drive letter." and follow the instructions.
I recommend picking a letter towards the end of the alphabet such as W, X or Y.
If this doesn't work it would be good to test it on another computer. If it works on a different computer then the drive is good and your computer is where the problem lies.
Although it may void your warranty, removing the hard drive from the USB enclosure and connecting it directly to the PATA or SATA connector on your motherboard should allow you to access it if it is the USB enclosure that has failed. This is a task that most computer shops can perform for you. (E.g. Best Buy's Geek Squad)
I hope this helps.
FYI: I have been servicing computers for 12-years now and Hitachi has the highest failure rate of any hard drive I have ever encountered. IBM bought Hitachi's hard drive division serveral years ago and they had so many failures they sold the division back to Hitachi! Needless to say, you should also stay away from IBM hard drives. The most reliable drives I have encountered are Western Digital and Seagate. I have mixed experience with Maxtor, Fujitsu and Toshiba drives.
Posted on Feb 02, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
Your computer has no power at all or cannot boot properly. In some situations this can be caused by an external device or an electrical problem. This can usually be solved by removing all external devices and resetting the power supply.
Instructions for laptops:
1. Disconnect all external devices you have.
2. Unplug the power adapter from the laptop.
3. Remove the battery pack from the laptop.
4. Press the power button and hold it for at least 15 seconds.
5. Reconnect the power adapter.
Do not yet reconnect the external devices, they should stay disconnected. Do not yet reseat the battery pack.
6. Switch your laptop on and test if it boots normally and watch if the power LED lights up.
7. If the power LED still does not lights up, continue with the next steps.
8. Disconnect the power adapter from the laptop.
9. Press the power button and hold it for at least 15 seconds.
10. Reseat the battery pack. Do not reconnect the power adapter.
11. Switch your laptop on and test if it boots normally.
Solution 2: Unplug and reconnect System Hard Drive
1. Unplug the power adapter from the laptop.
2. Remove the battery pack from the laptop.
3. Unplug and reconnect System Hard Drive. This is normally accessible by removing a panel at the bottom of the laptop or removing the back enclosure (see User Manual).
4. Reseat the battery.
5. Switch your notebook on and test if it boots normally
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